Vincent Price
Fort Mill,USA
Summary
Accomplished Operations Manager with a proven track record at POINT2POINT LOGISTICS, enhancing operational efficiency and driving revenue growth. Expert in Supply Chain Management and adept at Change Management, demonstrating significant improvements in logistics operations. Excelled in fostering customer relationships and ensuring safety compliance, contributing to a notable increase in driver retention and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
POINT2POINT LOGISTICS
01.2018 - Current
- Oversee the daily shipping operations for courier, and expedite business
- Direct activities of staff on safety, repairs, and maintenance to equipment, vehicles, and garaging
- Inspect trucks prior to delivery, checking for proper stowage of packages
- Develop the most efficient routes to avoid traffic and construction on local roads and highways
- Perform a walk-around on the delivery vehicle before beginning a shift to verify the safe operating order
- Work with various companies and brokers
- Maintained flexibility to work a variety of shifts and days of week consistent with the demands of the retail environment including weekends, evenings, and other high-activity periods
- Directed and monitored dispatching activities, including tracking, routing, and dispatching vehicles
TERMINAL MANAGER
BP EXPRESS
01.2021 - 05.2023
- Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
- Participated in meetings with port authorities regarding upcoming projects or initiatives affecting the terminal operations.
- Ensured compliance with local, state, federal, and international laws governing maritime transportation.
- Provided technical guidance on vessel arrival times and departure times to staff members as needed.
- Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Organized training programs for employees regarding safety protocols, customer service techniques.
- Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
- Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
- Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
- Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
TERMINAL MANAGER
SERVICE TRANSFER INC.
01.2019 - 12.2021
- Maintained safety programs throughout the terminal by conducting meetings and communicating safety program messages
- Increased company revenue
- Enhanced driver recruiting and driver retention
- Facilitated delivery of dispatched intermodal freight by assigning boards and developing contingency plans
- Handled customer and employee injuries, incidents, and accidents
- Directed and monitored intermodal dispatching activities, including tracking, routing, and dispatching vehicles
LOGISTICS OPERATIONS SUPERVISOR
PATRIOT LOGISTICS
12.2018 - 01.2019
- Monitored and tracked shipments, ensuring timely delivery of goods to customers.
- Created detailed reports regarding logistics operations activities for senior management review.
- Analyzed customer data to identify trends in order patterns and develop strategies for meeting customer needs.
- Managed daily operations of the logistics department, including supervising a team of 20+ staff members.
- Evaluated employee performance through regular reviews; provided feedback on areas for improvement or commendation as necessary.
- Resolved customer service issues promptly, responding to inquiries via phone or email in a timely manner.
- Coordinated with vendors and suppliers to negotiate contracts for the best prices on materials, equipment, and services.
- Identified cost savings opportunities throughout the organization's supply chain network.
OPERATIONS SUPERVISOR
BEST WAREHOUSE AND TRANSPORTATION
03.2014 - 12.2018
- Boosted accuracy in outbound and inbound operations by initiating quality control processes on incoming and outgoing freight
- Coordinated and monitored maintenance and repair of company vehicles to provide
- Increased company revenue
- Evaluated vendor proposals against criteria such as quality standards, delivery schedules, and pricing structures
- Oversaw intermodal transportation & work schedules of 25 drivers
- Enforced regulatory safety rules and company safety policy
- Maintained compliance with DOT safety regulations, accurately documenting driver qualifications, permits, and equipment information
Education
Real Estate - Real Estate
Fortune Academy of Real Estate
06-2024
COMPLETED FREIGHTBROKERBOOTCAMP - Freight Broker
FreightBroker Boot Camp
04-2023
LOAN SIGNING SYSTEM -
LSS
01-2024
ASSOCIATE OF SCIENCE - POLITICAL SCIENCE
BRESCIA UNIVERSITY
01.2004
NOTARY SIGNING -
NNA
01-2024
Skills
- Supply Chain Management
- Data Analysis
- Effective time management
- Customer Service
- Safety Compliance
- MS Office
- Onboarding and Orientation
- Planning and implementation
- Operations management
- Problem-solving
- Team leadership
- Customer service
- Forecasting and scheduling
Accomplishments
- Terminal Manager of the Month - BP Express
- Terminal Manager of the Quarter - Service Transfer
Certification
- Real Estate
- Notary Signing Agent
- UPS Hub Management School
- HazMat
- TWIC
- TSA
References
References available upon request
Education
Western Kentucky University
Brescia College
Timeline
TERMINAL MANAGER
BP EXPRESS
01.2021 - 05.2023
TERMINAL MANAGER
SERVICE TRANSFER INC.
01.2019 - 12.2021
LOGISTICS OPERATIONS SUPERVISOR
PATRIOT LOGISTICS
12.2018 - 01.2019
OPERATIONS MANAGER
POINT2POINT LOGISTICS
01.2018 - Current
OPERATIONS SUPERVISOR
BEST WAREHOUSE AND TRANSPORTATION
03.2014 - 12.2018
COMPLETED FREIGHTBROKERBOOTCAMP - Freight Broker
FreightBroker Boot Camp
Real Estate - Real Estate
Fortune Academy of Real Estate
LOAN SIGNING SYSTEM -
LSS
ASSOCIATE OF SCIENCE - POLITICAL SCIENCE
BRESCIA UNIVERSITY
NOTARY SIGNING -
NNA
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