Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Vincent Ramirez

Austin,TX

Summary

Dynamic and dependable professional with extensive experience in customer service and logistics, notably at Domino's Pizza. Proven ability to navigate efficiently and handle cash transactions accurately. Recognized for maintaining high safety standards and fostering positive customer relationships, ensuring satisfaction and loyalty in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver

Dominoes Pizza
2819 Palo Alto Rd Ste #101 Ste 101, San Antonio, TX
02.2015 - 11.2017
  • Delivered pizzas promptly while ensuring quality and presentation standards.
  • Communicated with customers to confirm orders and address any inquiries.
  • Navigated delivery routes efficiently using GPS technology for timely arrivals.
  • Maintained vehicle cleanliness and organized supplies for optimal performance.
  • Processed cash and credit transactions accurately at point of sale.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Checked tires for proper inflation before leaving on each route.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.

Paint Department Associate

Home Depot
12871 I-10, San Antonio 78249, TX
04.2013 - 01.2015
  • Assisted customers in selecting paint products and tools for their projects.
  • Organized paint inventory to ensure availability and ease of access.
  • Prepared paint orders for customers, ensuring accurate color matching.
  • Operated mixing machines to create custom paint colors per customer requests.
  • Maintained cleanliness and organization of the paint department workspace.
  • Followed established procedures for mixing, measuring, tinting and blending paints and stains.
  • Inspected returned merchandise for damage or defects before restocking shelves.
  • Operated cash registers accurately when processing customer transactions.
  • Implemented new ideas and processes that improved department efficiency.

Restaurant Waiter

Mj China Bistro
10103 Huebner Rd, San Antonio 78240, TX
10.2012 - 03.2013
  • Provided excellent customer service to enhance guest dining experiences.
  • Took orders accurately and communicated them to kitchen staff promptly.
  • Served food and beverages in a timely manner to ensure guest satisfaction.
  • Assisted guests with menu selections and addressed dietary restrictions effectively.
  • Maintained cleanliness of tables and dining areas throughout service shifts.
  • Handled cash and processed payments accurately at the end of each meal service.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Checked on guests during meals to ensure satisfaction with each course.

Mineman U.S.N. Sailor

United States Navy, Boatswain's Mate
Great Lakes, IL
08.2008 - 08.2012
  • Operated and maintained deck equipment during ship operations.
  • Conducted safety drills and ensured compliance with naval regulations.
  • Supervised deckhands in routine maintenance and cleaning tasks.
  • Coordinated cargo loading and unloading procedures effectively.
  • Trained junior personnel on safety protocols and operational procedures.
  • Managed inventory of supplies and materials for deck operations.
  • Conducted watch duties to ensure the security of the vessel while underway.
  • Reported any discrepancies or malfunctions with equipment to senior officers immediately upon discovery.
  • Ensured all crew members had proper training prior to performing any duties aboard the vessel.
  • Performed daily safety checks and inspections of ship equipment, systems, and machinery.
  • Maintained and operated communications systems including radios, telephones, and message centers.
  • Responded to emergency situations quickly and efficiently using established protocols.
  • Monitored fuel levels, water levels, and other engine room operations as needed.
  • Inspected and maintained lifesaving and firefighting devices and reported defects.
  • Performed maintenance and upkeep of assigned onboard areas.
  • Regularly checked tank soundings to ensure stability of vessel.
  • Rigged pilot ladder and lowered gangway for pilot to board vessel.
  • Built deep understanding of ship navigation principles under supervision of professionals.
  • Stood watch in ships' bows or bridge wings to look for obstructions or locate navigational aids.
  • Maintained government-issued certifications.
  • Swept, mopped and washed down decks to remove dirt and debris.
  • Engaged in safety drills by leading others in tasks.
  • Read pressure and temperature gauges or displays and recorded data in engineering logs.
  • Spliced and repaired ropes, wire cables or cordage.
  • Assisted deck officers with chipping, painting and grinding to maintain structural integrity of deck.

Education

Bachelor of Arts - Painting And Art History

The University of Texas At San Antonio
San Antonio, TX
12-2015

Skills

  • Customer service
  • Cash handling
  • Safety compliance
  • Excellent sense of direction
  • Route planning
  • Heavy lifting
  • Dependable and reliable
  • HAZMAT endorsement
  • Emergency response
  • Order verification
  • Time management
  • Problem solving
  • Inventory management
  • Communication skills
  • Record keeping
  • Logistics
  • Package scanning
  • Courteous and polite demeanor
  • Punctual and reliable
  • Database management
  • Complex Problem-solving
  • Clear communication
  • Positive attitude
  • Cash transaction handling
  • Problem-solving
  • Time management skills

Affiliations

  • United States Navy Veteran

Languages

English
Full Professional
Spanish
Professional

Accomplishments

  • Served Honorably in the United States Navy
  • Surface warfare specialist United States Navy
  • Third Class Petty Officer United States Navy
  • Bachelors in Fine Arts from the University of Texas San Antonio

Certification

  • BFA UTSA
  • AA SAC

Timeline

Delivery Driver

Dominoes Pizza
02.2015 - 11.2017

Paint Department Associate

Home Depot
04.2013 - 01.2015

Restaurant Waiter

Mj China Bistro
10.2012 - 03.2013

Mineman U.S.N. Sailor

United States Navy, Boatswain's Mate
08.2008 - 08.2012

Bachelor of Arts - Painting And Art History

The University of Texas At San Antonio

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