Vincent Redd
Anderson,IN
Summary
Dynamic professional with a proven track record at Marco's Pizza, enhancing team performance and customer satisfaction through effective leadership and problem-solving. Excelled in roles requiring attention to detail and strong customer service skills. Achieved notable improvements in efficiency and safety, demonstrating a commitment to excellence and teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Rush Staffing Agency
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Order Picker
Tractor Supply Distribution Center
02.2024 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Excellent communication skills, both verbal and written.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Collaborated with team members to complete picking tasks quickly and efficiently.
Shift Manager
Marco's Pizza
03.2023 - 02.2024
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
N/A -
Anderson High School
Anderson, INSkills
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Attention to Detail
- Collaboration and Teamwork
- Cash Handling
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
Certification
Servsafe certified and electirc pallet jack (pc and pe) certified
Timeline
Team Member
Rush Staffing Agency
10.2024 - Current
Order Picker
Tractor Supply Distribution Center
02.2024 - Current
Shift Manager
Marco's Pizza
03.2023 - 02.2024
N/A -
Anderson High School
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