Overview
Work History
Education
Skills
Certification
Accomplishments
Areasofexperienceandexpertise
Timeline
Generic
Vincent Rotell

Vincent Rotell

Clarks Summit,Pa.

Overview

1
1
Certification

Work History

Director/Program Manager

Department of Defense
  • Provided leadership, managerial, and technical guidance over responsible areas and program oversight
  • Accountable for specific requirements for funding, manpower, supplies, facilities and services as needed to sufficiently operate programs and the Directorate
  • Directs planning activities ensuring support services are efficiently and effectively provided.

Customer Service

  • Senior representative responsible for the development, coordination, implementation, and management of Center’s level policy, processes, tools, and training for customer engagement, customer management, customer satisfaction, sustainment and advanced planning support services policy, and other related support systems and automated tools related to Customer Advocacy and associated business processes.

Senior Customer Relations Advocate

Defense Media Activity (DMA)
  • Works to develop and improve customer relations and communications between DMA and its customers to include Military Services, Defense agencies, the American Public and an international customer base along with other U.S
  • Government agencies.

Organizational Management Expert

Department of Defense
  • Represented organizations within the Department of Defenses DMA as a functional expert on boards, councils, and task groups
  • Participates with high level representatives of the Army, Navy, Air Force, DoD, other agencies, as well as private industry on matters pertaining to customer expectations and outcomes.

  • Served on various top-level advisory boards and committees relative to the general management of the Directorate’s mission, recommending and/or acting on types of proposals involving high-level policy, and having considerable impact on Visual Information Programs, private industry and Government policy
  • Vince provides expert technical advice on an Agency-wide basis on issues impacting customer satisfaction and relations that affect performance or threaten accomplishment of goals or customer outcomes.

  • A calculated risk-taker with deep tech industry knowledge, Vince has championed business services to the DoD enterprise for both public and military customers.

  • Over a 37 year tenure with the Department of Defense, Vince has built a reputation for developing business strategies, incubating new business models, and building out major programs.

  • A true people person with exceptional interpersonal skills
  • Very effective relating with all levels within an organization, embracing the core values of integrity, innovation and growth.

  • Consistently ranks among the top performing Department of Defense employees
  • He has received the highest rating of exceptional in all of his annual performance appraisals throughout his extensive and successful DoD Career.

  • Offers a history of success spearheading all facets of enterprise operations by applying strong business acumen, systems acuity and leadership that produced results and significant cost savings for the for customers and the government.

  • Managed several complex government contracts varying from $1M to $5M relating to following systems to major government programs including: Digital Asset Media Management and Distribution, Digitization, Knowledge Management, Automated Call Distribution, Warehousing/logistics, Cost Accounting and Automated Task management.

  • Oversaw in-depth technical market research and analyzed past performance and cost analysis in preparation for program implementation and/or major systems procurement

  • Oversaw contract development in concert with organization’s acquisition plans
  • Supervised major systems procurement in support of program implementation
  • Performs in-depth technical market research and analyzed past performance to prepare acquisition planning recommendations and cost analysis
  • Developed contracts, documented requirements and revised acquisition plans

  • Led source selection panels ensuring compliance with numerous DoD policies including Federal Acquisition Regulation, Source Selection, policy procedures, and best practices on an ongoing basis.

  • Spearheaded key strategic initiatives to strengthen DoD’s media supply chain through acquisitions such as “NetDisc”, an IT application that works in conjunction with a military training web catalog for on-demand Optical Disc duplication and order fulfillment
  • This initiative was a featured article in Government Video Magazine.

  • Developed the first DoD media toolkit for Section 508
  • A reference guide for Video and Multimedia Products

  • Introduced and implemented Activity Based Costing by customizing internal task management tools for time, labor and materials.

  • My Center was selected as finalist, first for “Team Work” and second for “Overall Excellence” in the Government Customer Contact Services Excellence Awards for 2013
  • The awards are presented annually on behalf of the Cgov Community of Practice which has a global base of participation of about 5,000 across federal, state, and local governments including the Military.

  • Successfully implemented a comprehensive warehouse management system that streamlined multiple functions (receiving, out-away, picking, packing and shipping) for his facility that spans over two acres in size with close to 1 million in SKU’s
  • This effort was recognized by Major General (retired) Robert l
  • Nabors, U.S
  • Army.

  • Oversaw public speaking engagements and corporate event planning, promotion, and media relations
  • Designed and coordinated large corporate events, receptions, luncheons, themed events, and product launches
  • Managed budgets, selected venues, designed invitations, arranged travel planning and bookings, selected entertainment, managed PR strategies, and arranged corporate gift selections.

Education

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Project Management
  • Team Management
  • Creativity and Innovation

Certification

  • Contracting Officer's Technical Representative (COTR)
  • Knowledge Manager (CKM)
  • OMB Planning, Programming, Budgeting, and Execution (PPBE)
  • Balanced Score Card
  • Activity Based Costing (ABC)
  • A-76 Commercial Activities Study’s
  • DoD Security Clearance level - SECRET

Accomplishments

  • Offers a history of success spearheading all facets of enterprise operations by applying strong business acumen, systems acuity and leadership that produced results and significant cost savings for customers and the government.
  • Managed several complex government contracts varying from $1M to $5M relating to following systems to major government programs including: Digital Asset Media Management and Distribution, Digitization, Knowledge Management, Automated Call Distribution, Warehousing/logistics, Cost Accounting and Automated Task management.
  • Oversaw in-depth technical market research and analyzed past performance and cost analysis in preparation for program implementation and/or major systems procurement.
  • Oversaw contract development in concert with organization’s acquisition plans.
  • Supervised major systems procurement in support of program implementation.
  • Performs in-depth technical market research and analyzed past performance to prepare acquisition planning recommendations and cost analysis.
  • Developed contracts, documented requirements and revised acquisition plans for program implementation.
  • Led source selection panels ensuring compliance with numerous DoD policies including Federal Acquisition Regulation, Source Selection, policy procedures, and best practices on an ongoing basis.
  • Spearheaded key strategic initiatives to strengthen DoD’s media supply chain through acquisitions such as “NetDisc”, an IT application that works in conjunction with a military training web catalog for on-demand Optical Disc duplication and order fulfillment. This initiative was a featured article in Government Video Magazine.
  • Developed the first DoD media toolkit for Section 508. A reference guide for Video and Multimedia Products.
  • Introduced and implemented Activity Based Costing by customizing internal task management tools for time, labor and materials.
  • My Center was selected as finalist, first for “Team Work” and second for “Overall Excellence” in the Government Customer Contact Services Excellence Awards for 2013. The awards are presented annually on behalf of the Cgov Community of Practice which has a global base of participation of about 5,000 across federal, state, and local governments including the Military.
  • Successfully implemented a comprehensive warehouse management system that streamlined multiple functions (receiving, out-away, picking, packing and shipping) for his facility that spans over two acres in size with close to 1 million in SKU’s. This effort was recognized by Major General (retired) Robert l. Nabors, U.S. Army.
  • Oversaw public speaking engagements and corporate event planning, promotion, and media relations. Designed and coordinated large corporate events, receptions, luncheons, themed events, and product launches. Managed budgets, selected venues, designed invitations, arranged travel planning and bookings, selected entertainment, managed PR strategies, and arranged corporate gift selections.

Areasofexperienceandexpertise

  • Leadership
  • Government Contracting
  • Knowledge Management
  • Activity Based Costing
  • Warehouse Management
  • Supply and Logistics
  • Public Speaking
  • Program Management
  • Multimedia Services
  • Business Development
  • Strategic Planning
  • Budget Management
  • Labor and Management Agreements

Timeline

Director/Program Manager

Department of Defense

Customer Service

Senior Customer Relations Advocate

Defense Media Activity (DMA)

Organizational Management Expert

Department of Defense

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Vincent Rotell