Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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VINCENT RUIZ

Elizabeth,New Jersey

Summary

Sales Associate with 5+ years of experience in retail environments. Recognized for ability to communicate with customers, providing exceptional service that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability.

Overview

12
12
years of professional experience

Work History

OPERATIONS SPECIALIST

TRAVELEX AMERICA
03.2012 - 01.2022
  • Selected to handle additional responsibility, counted large amounts US dollars as well foreign currency from Euros, pounds, and more while maintaining the highest standards of integrity
  • Improved methods for overseeing extensive amounts of paperwork such as Western Union and credit cards, greatly reducing related overhead costs
  • Conducted numerous monthly audits to ensure complete accuracy of currency while operating under strict deadlines and heavy workload
  • Facilitate accurate balancing of inventories and maintaining cash stock balances, and always exceed expectations
  • Managed crews of up to 50+ employees and was able to increase revenues by tight scheduling, ensuring Efficiency and training staff to adequately perform their duties
  • Effectively manage risk and act in strict accordance with guidelines set forth in the Core Risk Standards
  • Address all employee performance problems promptly and directly in accordance with company Personnel policies and procedures
  • Maintain the highest level of customer service in order to continuously meet and exceed monthly goals Constantly ensure that all compliance requirements and regulations are being adhered to on daily basis.

SORTATION ASSOCIATE

AMAZON
10.2018 - 02.2019
  • Sorting packages onto pallets
  • Using a handheld electronic scanner to scan packages
  • Manually wrapping pallets with shrink wrap
  • Using a pallet jack
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
  • Inspected products for defects and damages and examined in going and outgoing shipments
  • Assembled and filled orders to be shipped to customers and prepared all shipping documentation
  • Received, stored and shipped goods and materials.

Store Lead

Walgreens
06.2010 - 03.2012
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.

Education

HIGH SCHOOL DIPLOMA -

THOMAS EDISON CAREER AND TECHNICAL ACADEMY
06.2009

Skills

  • Strong Work Ethic
  • Positive Attitude
  • Outstanding Communication Skills
  • Time Management Abilities
  • Ability to Accept and Learn From Criticism

Accomplishments

  • Supervised team of 50+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased profits by 15% without reducing customer satisfaction rates.

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

SORTATION ASSOCIATE

AMAZON
10.2018 - 02.2019

OPERATIONS SPECIALIST

TRAVELEX AMERICA
03.2012 - 01.2022

Store Lead

Walgreens
06.2010 - 03.2012

HIGH SCHOOL DIPLOMA -

THOMAS EDISON CAREER AND TECHNICAL ACADEMY

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