Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Timeline
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Vincent Ruiz

Vincent Ruiz

Quality Assurance
Elizabeth,New Jersey

Summary

Experienced Sales Associate with over 5 years of success in retail environments. Skilled in effective customer communication, delivering exceptional service for client retention and positive feedback. Demonstrated track record of boosting sales through strategic upselling techniques and profit-driven processes. Results-oriented professional dedicated to driving profitability and exceeding sales targets.

Overview

14
14
years of professional experience

Work History

Catering Assistant

Gourmet Dining
09.2024 - Current
  • Collaborated with team members to execute seamless catering events for clients.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Coordinated closely with other staff members during events for smooth service delivery.

OPERATIONS SPECIALIST

TRAVELEX AMERICA
03.2012 - 01.2022
  • Selected to handle additional responsibility, counted large amounts US dollars as well foreign currency from Euros, pounds, and more while maintaining the highest standards of integrity
  • Improved methods for overseeing extensive amounts of paperwork such as Western Union and credit cards, greatly reducing related overhead costs
  • Conducted numerous monthly audits to ensure complete accuracy of currency while operating under strict deadlines and heavy workload
  • Facilitate accurate balancing of inventories and maintaining cash stock balances, and always exceed expectations
  • Managed crews of up to 50+ employees and was able to increase revenues by tight scheduling, ensuring Efficiency and training staff to adequately perform their duties
  • Effectively manage risk and act in strict accordance with guidelines set forth in the Core Risk Standards
  • Address all employee performance problems promptly and directly in accordance with company Personnel policies and procedures
  • Maintain the highest level of customer service in order to continuously meet and exceed monthly goals Constantly ensure that all compliance requirements and regulations are being adhered to on daily basis.

Store Lead

Walgreens
06.2010 - 03.2012
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.

Education

HIGH SCHOOL DIPLOMA -

THOMAS EDISON CAREER AND TECHNICAL ACADEMY

Skills

Strong Work Ethic

Accomplishments

  • Supervised team of 50+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased profits by 15% without reducing customer satisfaction rates.

Software

Microsoft Office

Spreedsheets

Accounting

Languages

Spanish
Native or Bilingual

Timeline

Catering Assistant

Gourmet Dining
09.2024 - Current

OPERATIONS SPECIALIST

TRAVELEX AMERICA
03.2012 - 01.2022

Store Lead

Walgreens
06.2010 - 03.2012

HIGH SCHOOL DIPLOMA -

THOMAS EDISON CAREER AND TECHNICAL ACADEMY

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Vincent RuizQuality Assurance