Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vincent Runfola

Coppell,TX

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Cashier

Sprouts Farmer Market
08.2022 - 12.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier

Sprouts Farmers Market
02.2020 - 08.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Food Runner

Cinepolis
05.2022 - 07.2022
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Restocked food supplies in kitchen and organized storage areas.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.

Intramural Sports Official

Texas Tech Recreational Center
02.2022 - 04.2022
  • Improved player experience by enforcing game rules and maintaining a fair playing environment.
  • Enhanced team communication by facilitating pre-and post-game meetings with players and coaches.
  • Ensured player safety by monitoring equipment usage, court conditions, and proper warm-up techniques.
  • Maintained accurate game records for league standings, player statistics, and game results.
  • Promoted good sportsmanship among players through consistent enforcement of conduct policies.
  • Collaborated with other officials to ensure consistent rule interpretation and application across all games.
  • Supported event success with efficient setup and breakdown of game equipment and facilities as needed.
  • Managed conflict resolution between players or teams effectively while maintaining neutrality in decision-making processes.
  • Kept track of time and scores during games
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Monitored players to identify any rule violations and issue appropriate penalties.
  • Utilized varied hand signals to manage games.
  • Maintained game play by managing player substitutions, fouls and timeouts.

Education

Bachelor of Arts - Psychology

Texas Tech University
Lubbock, TX
12.2023

Skills

  • POS Systems
  • Money Handling
  • Cash Register Operation
  • Customer Service
  • Work Ethic and Integrity
  • Reliability and Punctuality
  • Merchandise Restocking
  • Teamwork and Collaboration
  • Honest and Dependable
  • Refunds and Exchanges

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Sprouts Farmer Market
08.2022 - 12.2023

Food Runner

Cinepolis
05.2022 - 07.2022

Intramural Sports Official

Texas Tech Recreational Center
02.2022 - 04.2022

Cashier

Sprouts Farmers Market
02.2020 - 08.2022

Bachelor of Arts - Psychology

Texas Tech University

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Vincent Runfola