Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Merchandise Operations/ Warehouse Manager
United States Capitol Historical Society
08.1995 - 07.2025
Oversees the receiving and distribution of merchandise.
Oversees the maintenance of the warehouse and fulfillment locations.
Coordinates and delegates the responsibilities of the warehouse and catalog fulfillment staff.
Handles and processes mail delivery.
Primary driver for society staff assignments.
Coordinates delivery of congressional calendars and distribution to Capitol Hill and district offices.
Purchases supplies for fulfillment and equipment.
Backup assistant supervisor to retail operation.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
Assistant Manager
Dollar Tree
01.1994 - 01.1995
Operation of NCR 3200 computer.
Maintaining employee morale and training employee on the proper sales procedures.
Responsible for supply requisitions and product orders.
Performed bookkeeping functions and updating sales figures.
Organizing merchandise displays to meet the customers needs.
Responsible for handling customer exchanges and problems.
Assistant Manager
Dollar City
01.1992 - 01.1994
Handling accounting and depositing daily cash intake.
Responsible for training of new employees.
Handling of supplies and product orders.
Responsible for scheduling proper hours for employees.
Responsible for handling of customer exchanges and problems.
Education
Mail Distribution Training -
Pitney Bowes
Atlanta, GA
01.1997
Certificate of Completion - undefined
Falls Church High School
Falls Church, VA
01.1985
Skills
Operated Shopify e-commerce system creating purchase orders and customer invoices
Operated Shipstation shipping system and Quadient mailing system