Vincent Seidle

Serviced and installed manual and automatic commercial door hardware. communicating with customers for quote approvals and helping make decisions on equipment repair/upgrades

• Diagnose/repair coffee, tea, espresso, slushy machines, ovens, grinders, soda fountains and more
• Communicate issues and estimates with owners/managers
• Inform site employees on proper operation and cleaning of machines serviced
• Communicate with technical support and customer service lines
• Maintain knowledge in equipment serviced and communicate clearly with customers on necessary repairs and completion
• Provide technical support for new technicians and colleagues
• Manage personal truck inventory.

• Provided exceptional service to high volume of daily customers
• Operated POS terminals to input orders, split bills and calculate totals
• Displayed enthusiasm and knowledge about restaurant's menu and products
• Greeted customers, answered questions and recommended specials to increase profits
• And Addressed complaints to kitchen staff and immediately remedied issues with orders
• Trained new employees on restaurant procedures and plating techniques.