VINCENT SORTINO
Pompano Beach,FL
Summary
Experienced avionics leader with expertise in troubleshooting, FAA compliance, and quality inspections. Known for customer relations, team coordination, and dependable repair oversight that supports safe, on-time aircraft service.
Overview
28
28
years of professional experience
Work History
Experditer
Aruba Cafe
Lauderdale By The Sea, FL
03.2025 - Current
- Worked with diverse groups of coworkers to solve issues and support goals for products and services.
- Found customer needs quickly and handled requests efficiently.
- Answered customer questions and helped improve satisfaction.
- Supported team efforts to create more productive workplace.
Owner
Avionics Masters
Fort Lauderdale, Florida
01.1999 - 11.2022
- Directed avionics repair and installation services for aircraft systems at Avionics Masters.
- Managed customer work orders, estimates, and service schedules.
- Inspected navigation, communication, and electrical components for faults and compliance.
- Coordinated troubleshooting and testing of avionics equipment.
- Supervised shop operations, parts ordering, and service documentation.
- Consulted with aircraft owners and pilots on repair needs.
- Maintained FAA-focused records and service logs for completed work.
- Oversaw quality checks on installations and returned equipment.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Led startup and creation of operational procedures and workflow planning.
- Conducted performance reviews for employees on a regular basis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Bachelor of Science - Computer Science
University of Missouri SL
Saint Louis, MI09-1978
Skills
- Avionics troubleshooting
- FAA compliance
- Quality inspection
- Work order management
- Parts ordering
- Inventory control
- Vendor negotiation
- Customer relations
- Problem solving
- Customer communication
- Team coordination
- Decision making
- Conflict resolution
- Teamwork and collaboration
- Multitasking
- Research
- Dependable and responsible
- Team management
- Flexible and adaptable
- Interpersonal communication
- Training & Development
- Problem resolution
- Problem-solving
- Decision-making
- Attention to detail
Affiliations
- Grew up in Pompano Beach and love water Sports
Timeline
Experditer
Aruba Cafe
03.2025 - Current
Owner
Avionics Masters
01.1999 - 11.2022
Bachelor of Science - Computer Science
University of Missouri SL