Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vincent Sotelo

Jackson,TN

Summary

Adept at project management and sales techniques mastery, I consistently exceeded client expectations at Lowes Home Improvement, securing repeat business through top-notch workmanship and effective team collaboration. My ability to mentor and my product knowledge expertise have been pivotal in delivering projects that enhance customer satisfaction and store visibility.

Overview

10
10
years of professional experience

Work History

Flooring Supervisor

Lowes Home Improvment
02.2022 - Current
  • Communicated clearly with clients regarding project progress, discussing any modifications or adjustments as needed throughout the process.
  • Mentored junior employees in best practices for flooring installation and maintenance procedures.
  • Utilized proper lifting techniques and equipment to move inventory within store.
  • Collaborated with team members to complete complex flooring projects within tight deadlines.
  • Delivered top-notch workmanship that consistently exceeded client expectations, resulting in repeat business and referrals.

Flooring Sales Associate

Lowes Home Improvment
10.2021 - 01.2022
  • Collaborated with installation teams to ensure timely and accurate completion of projects, leading to satisfied customers.
  • Maintained an organized showroom floor by regularly updating displays with new products, ensuring a visually appealing shopping experience for customers.
  • Developed customized proposals for commercial clients seeking large-scale flooring installations or renovations.
  • Established lasting relationships with clients, resulting in repeat business and referrals for the store.
  • Implemented creative marketing strategies that increased store visibility and attracted new customers to the showroom.

Flooring Sales Associate

Lowes Home Improvment
10.2017 - 08.2021
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Grocery Stocker

United
05.2015 - 08.2017
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.

Education

Associate of Applied Science - Corrosion Technology

Kilgore College
Kilgore, TX
05-2021

Skills

  • Task delegation
  • Product presentation
  • Reliability and punctuality
  • Heavy lifting
  • Project management
  • Maintenance scheduling

Languages

Spanish
Professional Working

Timeline

Flooring Supervisor

Lowes Home Improvment
02.2022 - Current

Flooring Sales Associate

Lowes Home Improvment
10.2021 - 01.2022

Flooring Sales Associate

Lowes Home Improvment
10.2017 - 08.2021

Grocery Stocker

United
05.2015 - 08.2017

Associate of Applied Science - Corrosion Technology

Kilgore College

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Vincent Sotelo