Vincent Spencer

Increased revenue performance and grew market share for Commercial Card

• 28% growth in annualized card revenue in 2023
• 23% average year over year growth in card revenue from 2017 to 2023

Led interactive online sales demonstrations for prospects on Synovus Commercial Card solutions.

• 88 presentations delivered in 2023 with 62% close rate generating $32,000,000 in annualized card volume.

Proactively conducted card account reviews and implemented strategic plans to expand utilization based on needs-bases solutions.

• 18% average year over year growth for existing card portfolio

Coordinated with internal business units, external customers, and management to advocate the resources needed to close business, drive revenue and foster innovation.

Directed project to convert Commercial Card portfolio from legacy management platform to new card management tool throughout 2022 and 2023.

Managed customer vendor enrollment campaigns with technology partner to effectively implement and onboard successful virtual card programs.

Negotiated contracts and pricing to ensure realization of Commercial Card volume and revenue.

Subject matter expert on Commercial Card management tool technology to effectively deliver solutions that satisfy customer requirements.

Developed deep knowledge of internal bank partner groups to warrant resources for access to customer’s top executives, credit underwriting, operational, legal, and technical assistance in support of acquiring the business.

• Responsible for all day-to-day operations of golf, administrative, course maintenance, and food and beverage departments.
• Completed profit and loss responsibilities for all club activities.
• Led and motivated management team of 7 direct reports within organization of 80 employees.
• Developed and implemented annual business plan and operating budgets.
• Applied prudent and practical expense-management judgment to control costs while improving performance.