Vincent Speranza

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.

Helping Customers search for their needs, assisting in navigating as a helpful face for my store and using basic math skills to be a considerate and nice cashier has helped me in ways more then one.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
• Trained new staff in bussing and cleaning procedures.
• Supported team members with additional tasks, promoting a positive work environment.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.