Vincent St. Mark
Bronx,N. Y.
Summary
Determined, qualified and skilled Workrforce Development Leader & Training Specialist who is highly effective at guiding employees through job development opportunities and partnering with coworkers to promote engaged, empowering work culture. Enthusiastic personality providing collaborative, interpersonal approach to endorse necessary learning of diverse audiences. Ready to apply 40 years' of extensive experience to a challenging long-term position.
Overview
43
43
years of professional experience
Work History
Director of Workforce Development
I.A.H.D.
01.2013 - 03.2024
- Enhanced Workforce Training department with more comprehensive, effective, innovative, and interactive ways to train staff.
- Collaborated with different departments to ensure the respective workforce is trained and developed.
- Trained and mentored new employees hired to fulfill various roles.
- Developed and implemented new, respective training plans and led comprehensive series training for staff.
- Coordinated training schedules across agency with directors, supervisors, and managers to optimize training initiatives and workflow management.
- Facilitated virtual, in-person and blended learning sessions as needed.
- Maintained professional relationships with Agency employees and other colleagues.
- Identified workers with specific skill sets to recommend for promotions or raises.
- Participated in job fairs to recruit new employees and the hiring process.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Director of Fund Raising & Public Relations
The Institutes of Applied Human Dynamics, Inc.
04.2009 - 01.2013
- Worked with Board Chair, Executive Director and IAHD Leadership Committee to develop, plan and coordinate Annual Fundraising gala and other opportunities.
- Collaborated with honorees, representatives and vendors for successful execution of events
- Presented resources, revenues and expenses of events for Board and Leadership members
- Served as liaison with other events and organizations to promote on behalf of agency and to seek out donors, other interested parties, and opportunities for IAHD.
Program Administrator Day Habilitation Services
The Institutes of Applied Human Dynamics, Inc.
02.2004 - 04.2009
- Responsible for day to day control and safety of Day Program of 120 consumers, including supervision of 40-45 Direct Care Professionals as well as working with Nursing and Transportation Departments
- Implemented agency's mission functions and O.P.W.D.D. regulations.
- Regulations as necessary to meet diverse needs of people with developmental disabilites.
- Interacted professionally with family members, outside agency and state representatives, and others.
- Served as trainer, investigator and generalist.
- Able to respond to and trouble shoot crisis situations
- Streamlined program processes by implementing efficient administrative procedures, resulting in improved workflow and resource allocation.
- Organized training sessions for staff members involved in the administration of programs to develop their skills further and enhance overall team performance.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Established program policies and procedures to comply with regulatory requirements.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Monitored program performance to identify areas for improvement.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Completed bi-weekly payroll for 60 employees.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Quality Assurance Specialist
The Institutes of Applied Human Dynamics, Inc.
07.2003 - 02.2004
- Served as compliance agency wide to ensure delivery of service and treatment through ongoing interfacing will all personal involved in agency operations, including training and internal audits
- Chaired monthly Standing Committee meetings, reviewing incidents, investigations and follow up
- Participated in surveys performed by O.M.R.D.D and H.U.D.
- Promoted adherence to quality standards by educating personnel on quality control.
Education
B.A. in Psychology -
Hofstra University
01.1984
Skills
- Verbal and written communication
- Reliability
- Multitasking Abilities
- Desktops, Laptops, and Mobile Devices
- Relationship Building
- Employee Development
- Employee Relations
- Active Listening
- Problem-solving aptitude
- Company guidelines
- Logistics Management
- Staff Management
- Business Administration
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsAccomplishments
- Collaborated with team of Senior Leadership in the development of Workforce Development Department.
Timeline
Director of Workforce Development
I.A.H.D.
01.2013 - 03.2024
Director of Fund Raising & Public Relations
The Institutes of Applied Human Dynamics, Inc.
04.2009 - 01.2013
Program Administrator Day Habilitation Services
The Institutes of Applied Human Dynamics, Inc.
02.2004 - 04.2009
Quality Assurance Specialist
The Institutes of Applied Human Dynamics, Inc.
07.2003 - 02.2004
B.A. in Psychology -
Hofstra University
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