Vincent Suffredini
New Port Richey,FL
Summary
Results-driven retail operations professional with over 8 years of experience in inventory management, employee training, and conflict resolution. Proven expertise in enhancing store efficiency and customer satisfaction while leading and developing high-performing teams. Committed to continuous growth and eager to embrace new challenges.
Overview
11
11
years of professional experience
Work History
Floor Supervisor
Vans
Clearwater, Florida
04.2017 - 11.2025
- Monitored inventory levels, ensuring stock availability and proper product rotation.
- Developed training programs to enhance employee skills and elevate customer service standards.
- Resolved customer complaints effectively, promoting a positive shopping experience.
- Conducted regular safety audits to maintain compliance with health and safety standards.
- Supported sales initiatives by providing product knowledge to staff and customers.
- Assisted in visual merchandising to enhance product presentation and attract customers.
- Maintained accurate sales records, tracking performance against targets.
- Encouraged teamwork and collaboration among staff to foster a supportive work environment.
- Trained new hires on store policies, procedures, and customer service standards.
- Managed cash handling processes, ensuring accuracy and accountability.
- Analyzed store operations to identify improvement areas and proposed actionable solutions.
- Maintained a clean, organized, and safe work environment at all times.
- Ensured compliance with safety regulations and company policies.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Performed daily opening and closing procedures according to established guidelines.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Managed cash register operations including deposits, withdrawals, transfers.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Oversaw receiving and stockroom activities to optimize inventory management and minimize shrinkage.
- Processed customer payments accurately and efficiently.
- Shared product knowledge with customers while making personal recommendations.
- Increased customer loyalty through consistent and dependable service, great attitude and in-depth knowledge of products.
Deli Clerk
Publix
New Port Richey, Florida
10.2014 - 10.2016
- Assisted customers with product selection and provided knowledgeable recommendations.
- Ensured accurate inventory levels through consistent stock checks and timely replenishment.
- Collaborated with team members to ensure efficient workflow and customer satisfaction.
- Prepared and packaged deli items according to company standards and customer preferences.
- Conducted regular quality checks on products to ensure freshness and compliance.
- Addressed customer complaints promptly and professionally to enhance overall satisfaction.
- Managed deli supplies and equipment to minimize waste and maximize efficiency.
- Executed daily cleaning schedules to maintain a sanitary work environment.
- Monitored food safety protocols to ensure compliance with health regulations.
- Cultivated strong relationships with regular customers to drive repeat business.
- Maintained a positive and welcoming atmosphere for all customers entering the deli.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches for customers' orders.
- Engaged with customers professionally to enhance their shopping experience.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Education
Some College (No Degree) - General Education
St Petersburg College
Tarpon Springs, FLSkills
- Inventory management
- Employee training
- Customer service
- Cash handling
- Visual merchandising
- Team collaboration
- Safety compliance
- Product knowledge
- Problem solving
- Time management
- Attention to detail
- Leadership skills
- Conflict resolution
- Sales tracking
- Team leadership
- Quality controls
- POS systems operations
- Service delivery coordination
- Retail merchandising
- Policy enforcement
- Operations oversight
- Workplace organization
- Employee motivation
- Stock management
- Staff coaching
- Team supervision
- Loss prevention
- Customer relations
- Sales goal achievement
- Task delegation
- Customer satisfaction
- Operations management
- Workplace safety
- Promotions planning
- Store operations
- Multitasking capacity
- Positive attitude
- Communication skills
- Shipping and receiving
- Team management
- Professional demeanor
- Employee supervision
- Relationship building
Timeline
Floor Supervisor
Vans
04.2017 - 11.2025
Deli Clerk
Publix
10.2014 - 10.2016
Some College (No Degree) - General Education
St Petersburg College