Vincent Summerlin
Denton
Summary
Dynamic Sales Representative with a proven track record in multiple sales arenas. Excelling in revenue generation and customer relationship building. Expert in negotiation tactics and strategic planning, consistently exceeding sales targets through effective upselling techniques. Committed to enhancing customer satisfaction and fostering long-term loyalty through exceptional service and tailored solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Representative
Vandergriff Toyota
03.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Streamlined sales process, reducing time from lead to close.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Increased market penetration with introduction of innovative sales tactics.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Implemented CRM tools to track customer interactions and sales progress.
- Exceeded sales targets through effective planning and goal setting.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
- Contributed to event marketing, sales and brand promotion.
Factory Representative
Champion Windows
11.2020 - 03.2023
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Participated in trade shows and conferences to network and generate leads.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Streamlined sales process, reducing time from lead to close.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Stayed up-to-date with industry trends to position company as market leader.
- Exceeded sales targets through effective planning and goal setting.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Built diverse and consistent sales portfolio.
Sales Reprsentative
Champion Windows Manufacturing
09.2018 - 10.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Exceeded sales targets through effective planning and goal setting.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
- Developed, maintained and utilized diverse client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Senior Sales Representative
McCluskey Chevrolet
08.2010 - 09.2018
- Increased sales revenue by building and maintaining strong relationships with key clients.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Identified customer needs by asking appropriate, open-ended questions.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Managed a portfolio of high-profile accounts, delivering exceptional levels of customer satisfaction and account retention.
- Exceeded sales targets consistently by implementing effective sales strategies and techniques.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Expanded territory coverage through strategic prospecting efforts, identifying untapped markets that led to increased revenue growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
- Trained new employees on customer service, money handling and organizing strategies.
Education
State Certified in Sign Language - Sign Language
St. Rita's School For The Deaf
Cincinnati Ohio02-1992
Associates - Business Law
University of Cincinnati
Cincinnati, OH12-1987
High School Diploma -
Mount Healthy High School
Cincinnati Ohio05-1984
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Sales development
- Product and service sales
- Customer retention
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Relationship selling
- Sales consultation
- Process improvement
- Customer needs assessment
- Performance improvement
- Strategic planning
- Customer success management
- Account management
- Strategy development
- Cold calling
- Business development
- Lead prospecting
- Performance tracking
- Contract negotiations
- CRM proficiency
- Closing techniques
- Revenue generation
- Prospecting clients
- Lead generation
- Expense reporting
- Territory management
- Sales forecasting
- Promotional planning
- Prospecting skills
- Network development
- Closing talents
- Retention strategies
- Personnel training
- Time management
- Value-based selling
- Customer experience enhancement
- Event participation
- Relationship management
- Product launch expertise
- Territory sales
- Post-sales support
- Closing sales
- Field sales
- Pipeline building
- Networking techniques
- Contact follow-up
- Prospecting and telemarketing
- Lead database management
- B2B and B2C sales
- Inside and outside sales
- Product merchandising and distribution
- Sales demonstration
- Exceeds sales goals
- Product management and pricing
- Sales territory analysis
- Price quote preparation
- Territory mapping
- Online sales strategies
- Team leadership
Accomplishments
- Ranked # 37 in Chevrolet Sales for 2016 in the Midwest Region
Certification
Sign Language
Timeline
Sales Representative
Vandergriff Toyota
03.2023 - Current
Factory Representative
Champion Windows
11.2020 - 03.2023
Sales Reprsentative
Champion Windows Manufacturing
09.2018 - 10.2020
Senior Sales Representative
McCluskey Chevrolet
08.2010 - 09.2018
State Certified in Sign Language - Sign Language
St. Rita's School For The Deaf
Associates - Business Law
University of Cincinnati
High School Diploma -
Mount Healthy High School
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