Vincent Swiatowiec
Sycamore,IL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Experienced customer service professional bringing close to a decade of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.
Overview
9
9
years of professional experience
Work History
Account Executive/Logistics Coordinator
Simple Logistics
02.2022 - 08.2023
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed over 15 accounts, growing both margin and load count
OutBound/Inbound Supervisor
Estes Express
07.2018 - 02.2022
- Worked closely with personnel, customers, and contractors to resolve problems.
- Motivated workers to exceptional performance through implementation of new strategies.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed over 80 employees at Illinois biggest hub.
Inbound Supervisor
UPS
11.2014 - 07.2018
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed over 50 employees
Education
High School Diploma -
Taft HS
Chicago, IL05.2013
Skills
- Load Planning Support
- Critical Thinking
- Database Maintenance
- Training and Leadership
- Shipping Procedures
- Transportation Planning
- Carrier Negotiations
- Profit Margins
- Warehouse and Transportation Operations
- Mathematical Calculation and Reasoning
- Analytical Thinking
- Communications
Timeline
Account Executive/Logistics Coordinator
Simple Logistics
02.2022 - 08.2023
OutBound/Inbound Supervisor
Estes Express
07.2018 - 02.2022
Inbound Supervisor
UPS
11.2014 - 07.2018
High School Diploma -
Taft HS
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