Summary
Overview
Work History
Education
Skills
Football
Timeline
Generic

Vincent Thao

Chico,CA

Summary

I am a former student-athlete who has bounced to 2 different jobs. Being a former athlete has allowed me to become resilient and ambitious to achieve any goal that I desire. Each job has taught me important skills and lessons. Teamwork, communication, attention to detail, selflessness, and charisma, have all been important traits that I've learned throughout my athletic, educational, and employment background. My pursuit of higher education is my ultimate goal but, I recognize experience as being vastly important later on in my employment. I am ready to take the next step in my employment and become associated with my major early to kickstart my desired career.

Overview

3
3
years of professional experience

Work History

Valet

Towne Park Valet
02.2022 - Current
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about hospital services
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Resolved customer complaints through calm, constructive communication.
  • Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
  • Monitored and documented guest traffic flow in valet lot.
  • Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
  • Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Coordinated with security staff to monitor the valet lot for unauthorized access or suspicious activity, maintaining a safe environment for guests and their vehicles.
  • Contributed to overall company success by consistently meeting or exceeding performance targets in areas like customer satisfaction ratings and efficiency metrics.
  • Parked and retrieved cars according to customer needs.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Removed safety hazards, soiled items, and trash from customer areas.

Cook

Fire Wings
01.2021 - 07.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.

Education

No Degree - Health Administration

California State University - Chico
Chico, CA
05.2027

No Degree - Public Health Science

Butte College
Chico, CA
12.2025

Skills

  • Customer service and support
  • Customer Communication
  • Efficient work ethic
  • Patience and composure
  • Strong Communication Skills
  • Problem-Solving
  • Team Collaboration
  • Reliability and punctuality
  • Clean Driving Record
  • Professional Appearance
  • Attention to Detail
  • Valid Driver's License
  • Multitasking and Organization
  • Team player mentality
  • Flexible Schedule
  • Time Management
  • Quick Decision Making
  • Multitasking proficiency
  • Ability to Follow Directions
  • Guest Assistance
  • Safety Compliance
  • Memory retention
  • Vehicle parking and retrieval
  • Stress Tolerance
  • Parking Expertise
  • Standard Vehicle Operation
  • Vehicle Safety Knowledge
  • English/Hmong Fluency
  • Manual and automatic driving
  • Directing Traffic
  • Guest flow management
  • Safe Driving
  • Documentation
  • Traffic direction
  • Emergency protocols

Football

Football is a huge part of my life. I played for 8 years starting when I was 9 years old. It has taught me alot and has shaped me into the person I am today. The game has always had my heart and I've struggled to find a career best suited for my skills. Although it is extremely challenging, I'm optimistic that opportunities will reveal itself in the near future

Timeline

Valet

Towne Park Valet
02.2022 - Current

Cook

Fire Wings
01.2021 - 07.2021

No Degree - Health Administration

California State University - Chico

No Degree - Public Health Science

Butte College

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