Vincent Thomas
Petal,MS
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Chili's Restaurant. Proven ability to engage guests and manage cash transactions efficiently, ensuring satisfaction and repeat business. Recognized for training new staff and enhancing team collaboration in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Amazon Flex Driver
Amazon
Hattiesburg, MS
09.2025 - Current
- Operated delivery vehicles efficiently to ensure timely transportation of goods.
- Managed route planning to optimize delivery schedules and reduce delays.
- Conducted vehicle inspections to maintain safety and operational standards.
- Collaborated with dispatch teams to coordinate pickups and deliveries seamlessly.
Server/Bartender
Chilis Resturant
Petal, MS
06.2014 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Accurately took food and drink orders, minimizing errors during peak hours.
- Collaborated with kitchen staff to expedite order preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu knowledge and service protocols.
- Handled cash transactions efficiently, ensuring accurate processing of payments.
- Managed multiple tables simultaneously while maintaining high service standards.
- Resolved guest complaints promptly, fostering a positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Applebee's
Hattiesburg, MS
02.2010 - 03.2014
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to coordinate meal preparation and special requests.
- Trained new servers on menu items, service protocols, and operational standards.
Admin Administration/Mailroom
Marine Corps
San Diego, CA
03.2005 - 12.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree -
Meridian Community College
Meridian, MSHigh School Diploma - General Studies
Meridian High School
Meridian, MS05.2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Point of sale operation
Timeline
Amazon Flex Driver
Amazon
09.2025 - Current
Server/Bartender
Chilis Resturant
06.2014 - Current
Server
Applebee's
02.2010 - 03.2014
Admin Administration/Mailroom
Marine Corps
03.2005 - 12.2009
No Degree -
Meridian Community College
High School Diploma - General Studies
Meridian High School