Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vincent Torres

Waco,TX

Summary

Highly organized and detail-oriented Facility Manager bringing 3 years of experience in providing leadership to facilities and maintenance teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. Knowledgeable and articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Facility Manager

Northgate Resorts
03.2021 - Current
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Supervised staff of 22 in day-to-day activities.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.

Account Manager

Healthcare Services Group
03.2017 - 03.2021
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Developed and implemented strategies to increase client retention.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Safety Manager

Code Red Safety
03.2015 - 05.2019
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Developed and implemented safety programs.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Facilitated training for 60 employees.
  • Developed and implemented company procedures that reduced job site accidents
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Educated employees on hazardous waste management, emergency response and safe work practices.

Education

Associate of Applied Science - Environmental Health And Safety

Texas State Technical College - Waco
Waco, TX
03.2015

Associate of Applied Science - Health And Safety

Texas State Technical College - Waco
Waco, TX
05.2013

Skills

  • Performance Assessments
  • Performance Evaluation
  • Service Contracts Management
  • Planning and Scheduling
  • Leadership and Supervision
  • Performance Evaluations
  • Operations Oversight
  • Employee Hiring
  • Budget Administration
  • Personnel Oversight

Certification

● 40-hr Hazardous Waste Operations and Emergency Response HAZWOPER

● 24-Hr Hazardous Materials Technician

● OSHA 30 Hour General Industry Outreach Training

● OSHA 30-hour Occupational Safety and Health Training

● OSHA 30 Hour Construction Industry Outreach Training

● Federal Emergency Management Agency(FEMA)

● National Incident Management Systems IS-100a., IS-200a., IS-700a., IS-800a.

● CPR/First Aid/AED- (American Red Cross)

● Bloodborne Pathogens Training- (American Red Cross)

● HAZMAT Set-up decontamination station

Timeline

Facility Manager

Northgate Resorts
03.2021 - Current

Account Manager

Healthcare Services Group
03.2017 - 03.2021

Safety Manager

Code Red Safety
03.2015 - 05.2019

Associate of Applied Science - Environmental Health And Safety

Texas State Technical College - Waco

Associate of Applied Science - Health And Safety

Texas State Technical College - Waco

Similar Profiles

CREATE PROFILE