Human Resources and administrative professional with 6+ years of experience supporting senior leadership in high-volume federal environments. Skilled in HR policy interpretation, personnel actions, onboarding, and compliance with regulatory requirements. Proven ability to coordinate HR operations, manage competing priorities, and deliver accurate, timely support across large organizations.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
United States Air Force, USAF
San Antonio, TX
09.2016 - 03.2023
Delivered policy and process guidance supporting 850+ personnel actions with 100% compliance accuracy
Managed and prioritized executive calendars for 7 senior leaders , coordinating competing mission-critical schedules
Processed and coordinated 100+ travel authorizations and vouchers annually , ensuring compliance with federal travel regulations
Tracked meeting follow-ups and action items, maintaining 100% completion of assigned tasks within deadlines
Monitored project deliverables and reduced processing delays by 25% through improved tracking and prioritization systems
Maintained confidentiality while handling sensitive HR and personnel data across 850+ personnel actions
Developed charts, reports, and briefing materials supporting 20+ leadership presentations monthly using Excel and PowerPoint
Reviewed and validated 7,200+ HR/personnel packages , including promotions, transfers, and separations
Developed and implemented 15+ HR policies and SOPs, improving consistency, compliance, and operational efficiency
Coordinated onboarding for 200+ new hires, ensuring timely completion of documentation, system access, and compliance requirements
Coordinated with 10+ cross-functional units to resolve HR issues and streamline personnel processes
Processed payroll transactions supporting 800+ personnel, ensuring accurate pay, entitlements, and deductions in compliance with federal regulations
Uber Driver
Uber
San Antonio, TX
02.2024 - Current
Completed 2,700+ rides with a 4.95-star average rating , maintaining consistent customer satisfaction
Achieved 95%+ on-time pickup rate by efficiently managing routes and real-time traffic conditions
Generated steady income through high-volume peak-hour driving , averaging 40–60 hours per week
Maintained 100% trip completion rate with no safety violations or customer complaints
Optimized navigation using GPS and traffic apps to reduce trip times by an average of 10–15%
CDL A Delivery Driver
Labatt Food Service
San Antonio, TX
07.2023 - 02.2024
Operated CDL A vehicles across 150+ weekly multi-stop deliveries, ensuring safe, compliant, and on-time delivery performance
Conducted daily pre-trip and post-trip inspections, maintaining 100% DOT compliance and ensuring vehicle safety and operational readiness
Coordinated with warehouse staff on 50+ weekly shipments, improving scheduling accuracy and delivery flow efficiency
Managed delivery timelines across 15–23 route stops per shift, using route optimization tools to maintain on-time performance
Resolved 10+ weekly delivery or logistics issues through real-time communication, minimizing delays and ensuring customer satisfaction
Education
Human Resources Certificate - Human Resources Management
University of Phoenix
Tempe, AZ
09.2026
Pharmacy Tech - Pharmacy Tech
The College of Health Care Professions
TX
10.2025
High School Diploma -
Covenant Christian Academy
Houma, LA
05.2015
Skills
HR policies and procedures
Employee relations
Microsoft office proficiency
Records management
Benefits and compensation management
Policy enforcement
Corrective action planning
Regulatory compliance
Confidential document control
Payroll processing
Problem-solving
HRIS management
HR leadership
Training development
Onboarding and orientation
Timeline
Uber Driver
Uber
02.2024 - Current
CDL A Delivery Driver
Labatt Food Service
07.2023 - 02.2024
Human Resources Manager
United States Air Force, USAF
09.2016 - 03.2023
Human Resources Certificate - Human Resources Management