Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Wills

San Bruno,CA

Summary

Experienced Lifeguard and Head Lifeguard versed in keen observation of swimmers and safety protocols. Offered valuable tips and instruction to patrons of various ages to build confidence and strength in water. Strong communicator and team player with superior work ethic. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Head Lifeguard, Lifeguard, Swim Instructor

City Of South San Francisco
06.2021 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Responded to patron incidents in professional and timely manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Inspected pools and pools areas for adherence to safety protocols.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Trained new lifeguards on safety procedures and protocol.
  • Scanned main areas to monitor for any safety risks.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Earned Water Safety Instructor certification and managed beachfront safety.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Adapted teaching techniques to different learning styles.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Mentored and trained new swim instructors on best practices.
  • Greeted customers entering pool and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Lifeguard and Swim Instructor

Junipero Serra Swim School
06.2021 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Responded to patron incidents in professional and timely manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Inspected pools and pools areas for adherence to safety protocols.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Trained new lifeguards on safety procedures and protocol.
  • Scanned main areas to monitor for any safety risks.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Earned Water Safety Instructor certification and managed beachfront safety.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Adapted teaching techniques to different learning styles.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Mentored and trained new swim instructors on best practices.

Summer Camp Counselor

Junipero Serra Sports And Recreation Camp
06.2021 - 07.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Administered first aid quickly to provide health and safety to campers.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Transported and escorted program participants to and from activities and on field trips.

Education

High School Diploma -

Junipero Serra High School
San Mateo, CA
06.2023

Skills

  • Creative Thinking
  • Safety Training
  • Safety Awareness
  • Group and Individual Instruction
  • Cardiopulmonary Resuscitation (CPR)
  • Swimming Techniques
  • Pool Operations
  • Stroke Techniques
  • Staff Support
  • Lifeguard Procedures
  • Refunds and Exchanges
  • Cash Register Systems
  • Communication Skills

Timeline

Head Lifeguard, Lifeguard, Swim Instructor

City Of South San Francisco
06.2021 - Current

Lifeguard and Swim Instructor

Junipero Serra Swim School
06.2021 - 07.2022

Summer Camp Counselor

Junipero Serra Sports And Recreation Camp
06.2021 - 07.2022

High School Diploma -

Junipero Serra High School

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Vincent Wills