Vincent Yang
Sacramento,CA
Summary
Hard-working and trustworthy Counterman prepared to contribute service-minded and dedicated attitude to dynamic sale service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
2
2
years of professional experience
Work History
Counter Person
NAPA Auto Parts - Genuine Parts
Fresno, CA
01.2021 - 06.2022
- Provide prompt and courteous service to all customers and potential customers of store (including walk-in, delivery customers and telephone shoppers).
- Maintain neatness in personal appearance and ability to establish and maintain good relations with customers by providing courteous, efficient, and professional service. -Maintain knowledge of vehicle systems and components and must be able to look up parts application of product in extensive NAPA parts catalogs or by using TAMS computer catalog in efficient and accurate manner.
- Ability to effectively understand and communicate NAPA product information, performance standards, warranties, sales programs, and company policies; ability to operate and utilize TAMS point-of-sale invoicing, cash register, electronic communications equipment, and telephone system.
- Processed customer orders and accurately entered into order system.
- Ability to secure parts for our customers and to handle daily paperwork and forms generated by customers and the store, including purchase orders, receipts, invoices, warranty returns, RGNs, OS&Ds, etc.
- Cooperative in keeping store properly stocked and sales area and stockroom clean, uncluttered, and properly maintained.
- Processed both cash and card purchases and returns
Team Crew Member
McDonald's
Fresno, CA
08.2020 - 10.2020
- Accepted money and processed customer payments with high accuracy and efficiency.
- Recorded orders by answering customer questions and entering requests in system.
- Used proper techniques to prepare food and ingredients.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Monitored all areas for security issues, trash problems and cleaning needs.
- Greeted customers at drive-thru and took food orders.
- Cleaned front and back areas of restaurant according to strict company standards.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Education
High School Diploma -
Clovis North High School
Fresno, CA06.2020
Skills
- Billing and Payment Processing
- Daily Transactions Review
- Customer Relations
- Adaptability and Flexibility
- Dependable and Cooperative
- Managing Multiple Tasks
- Time Management
- Stocking and Replenishment
- Teamwork and Collaboration
- High-Volume Environments
- Effective communications
- Customer Queries
- Customer satifactory
Timeline
Counter Person
NAPA Auto Parts - Genuine Parts
01.2021 - 06.2022
Team Crew Member
McDonald's
08.2020 - 10.2020
High School Diploma -
Clovis North High School
Similar Profiles
Lauren BriggsLauren Briggs
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)
Christopher CheekChristopher Cheek
Parts Sales at NAPA Auto Parts - Genuine PartsParts Sales at NAPA Auto Parts - Genuine Parts
Germine LewisGermine Lewis
Delivery Driver at NAPA Auto Parts - Genuine PartsDelivery Driver at NAPA Auto Parts - Genuine Parts
Reyna Saldate-CotaReyna Saldate-Cota
Delivery Driver at NAPA Auto Parts - Genuine PartsDelivery Driver at NAPA Auto Parts - Genuine Parts
Kyle AndersonKyle Anderson
Warehouse Associate at Lineage Logistics LLCWarehouse Associate at Lineage Logistics LLC