Summary
Overview
Work History
Education
Skills
Timeline
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Vincenta Baker

Toledo,,OH

Summary

Dedicated professional with experience at Mercy Health, excelling in patient support and dietary management. Skilled in clear communication and maintaining a safe environment, I effectively assist patients and families while ensuring their needs are met. Proven ability to document accurately and coordinate services, fostering a compassionate care experience.

Overview

8
8
years of professional experience

Work History

Nutrition Assistant

Mercy Health
07.2025 - Current

• Support patients by preparing and delivering meals based on dietary needs and restrictions.
• Maintain a clean, safe, and compassionate environment for patients receiving care.
• Communicate with patients, families, and clinical team regarding meal preferences and needs.
• Assist with documentation related to dietary notes, nutrition updates, and patient requests.

Receptionist/Patient Services Support

Ayden Healthcare
05.2023 - 03.2025
  • Served as a point of contact for residents and families, helping them understand daily routines, care expectations, and next steps.
  • Assisted residents with questions, concerns, and basic needs while communicating important updates to nursing and administrative staff.
  • Helped coordinate services by scheduling appointments, organizing paperwork, and ensuring information was passed to the correct care team.
  • Supported intake and documentation processes, including updating charts, tracking resident requests, and maintaining clear communication between families and staff.

Childcare Assistant

Rise & Shine Academy
08.2021 - 02.2023

• Supervised children in daily activities, providing guidance and behavioral support.
• Assisted with emotional development and positive social interactions.
• Communicated with parents regarding behavior, progress, and concerns.
• Maintained a safe environment and supported teachers with daily routines.

Crew Member/Leader

Wendy’s
09.2017 - 01.2022

• Provided consistent customer service in a fast-paced environment.
• Collaborated with team members to maintain daily operations.
• Demonstrated reliability, punctuality, and strong work ethic.
• Helped train new employees and uphold safety standards.

Patient Support Associate

St. Vincent’s Medical Center
05.2019 - 05.2021

• Assisted patients with basic needs, comfort, and mobility.
• Helped families understand care expectations and connected them to resources.
• Kept patient areas clean, safe, and organized.
• Communicated patient concerns to nurses and care teams.

Education

GED -

Penta

Skills

    Child & youth supervision
    Patient & family support
    Support during stressful situations
    Clear, friendly communication
    Calm, patient approach
    Safe & organized environment upkeep
    Teamwork & routine follow-through
    Basic documentation & note-taking
    Scheduling & front-desk coordination

Timeline

Nutrition Assistant

Mercy Health
07.2025 - Current

Receptionist/Patient Services Support

Ayden Healthcare
05.2023 - 03.2025

Childcare Assistant

Rise & Shine Academy
08.2021 - 02.2023

Patient Support Associate

St. Vincent’s Medical Center
05.2019 - 05.2021

Crew Member/Leader

Wendy’s
09.2017 - 01.2022

GED -

Penta
Vincenta Baker