Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincenta Baker

Toledo,,OH

Summary

Dedicated professional with experience at Mercy Health, excelling in patient support and dietary management. Skilled in clear communication and maintaining a safe environment, I effectively assist patients and families while ensuring their needs are met. Proven ability to document accurately and coordinate services, fostering a compassionate care experience.

Overview

8
8
years of professional experience

Work History

Nutrition Assistant

Mercy Health
07.2025 - Current

• Support patients by preparing and delivering meals based on dietary needs and restrictions.
• Maintain a clean, safe, and compassionate environment for patients receiving care.
• Communicate with patients, families, and clinical team regarding meal preferences and needs.
• Assist with documentation related to dietary notes, nutrition updates, and patient requests.

Receptionist/Patient Services Support

Ayden Healthcare
05.2023 - 03.2025
  • Served as a point of contact for residents and families, helping them understand daily routines, care expectations, and next steps.
  • Assisted residents with questions, concerns, and basic needs while communicating important updates to nursing and administrative staff.
  • Helped coordinate services by scheduling appointments, organizing paperwork, and ensuring information was passed to the correct care team.
  • Supported intake and documentation processes, including updating charts, tracking resident requests, and maintaining clear communication between families and staff.

Childcare Assistant

Rise & Shine Academy
08.2021 - 02.2023

• Supervised children in daily activities, providing guidance and behavioral support.
• Assisted with emotional development and positive social interactions.
• Communicated with parents regarding behavior, progress, and concerns.
• Maintained a safe environment and supported teachers with daily routines.

Crew Member/Leader

Wendy’s
09.2017 - 01.2022

• Provided consistent customer service in a fast-paced environment.
• Collaborated with team members to maintain daily operations.
• Demonstrated reliability, punctuality, and strong work ethic.
• Helped train new employees and uphold safety standards.

Patient Support Associate

St. Vincent’s Medical Center
05.2019 - 05.2021

• Assisted patients with basic needs, comfort, and mobility.
• Helped families understand care expectations and connected them to resources.
• Kept patient areas clean, safe, and organized.
• Communicated patient concerns to nurses and care teams.

Education

GED -

Penta

Skills

    Child & youth supervision
    Patient & family support
    Support during stressful situations
    Clear, friendly communication
    Calm, patient approach
    Safe & organized environment upkeep
    Teamwork & routine follow-through
    Basic documentation & note-taking
    Scheduling & front-desk coordination

Timeline

Nutrition Assistant

Mercy Health
07.2025 - Current

Receptionist/Patient Services Support

Ayden Healthcare
05.2023 - 03.2025

Childcare Assistant

Rise & Shine Academy
08.2021 - 02.2023

Patient Support Associate

St. Vincent’s Medical Center
05.2019 - 05.2021

Crew Member/Leader

Wendy’s
09.2017 - 01.2022

GED -

Penta
Vincenta Baker