Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Vincente Aledo

Clovis,CA

Summary

Experienced healthcare and laboratory professional with a strong background in specimen processing, patient data management, and administrative support within medical and genetic counseling settings. Proven expertise in collaborating with genetic counselors, physicians, and laboratory teams to facilitate seamless clinic operations and enhance patient care. Skilled in navigating genetic testing platforms, such as Invitae and GeneDx, and managing requisitions and reports within Epic EMR systems. Detail-oriented and committed to ensuring compliance with healthcare protocols. Aspiring to leverage my comprehensive experience to contribute effectively as a Genetic Counselor Assistant, with plans to pursue a Master’s in Genetic Counseling at UCSF to further advance my career.

Overview

13
13
years of professional experience

Work History

Laboratory Processing Specialist

Valley Children's Hospital
11.2023 - Current
  • Genetic Sample Processing and Coordination: Responsible for preparing genetic testing specimens for referral to external laboratories, ensuring all samples meet strict quality and handling guidelines. This includes blood, saliva, and other biological samples required for genetic tests. My role directly parallels the duties of a Genetic Counselor Assistant, where careful management of genetic samples is vital for accurate testing outcomes.
  • Navigating Genetic Web Portals: Regularly access genetic testing portals such as Invitae, GeneDx, and Variantyx to retrieve finalized reports, which I then upload into the Epic EMR system for review and acknowledgment by physicians. This close interaction with genetics data systems demonstrates my ability to support genetic counselors in maintaining and organizing critical patient information.
  • Collaboration with Healthcare Providers: Work closely with physicians and the genetics team to ensure timely coordination of patient testing. I assist with requisitions, confirm the appropriate testing panels, and ensure that all relevant documentation is completed accurately, which is crucial to managing the workflow in a genetic counseling setting.
  • Compliance and Documentation: Ensure all referral testing follows institutional protocols and regulatory guidelines, ensuring the integrity of the testing process. This mirrors the attention to detail and compliance necessary for the role of a Genetic Counselor Assistant, where legal and ethical standards must be upheld in genetic testing and patient care.
  • Patient Interaction and Education: Engage with patients during specimen collection, providing clear explanations of the process and answering questions about the purpose of their tests. This aligns with the educational component of the Genetic Counselor Assistant role, where assisting in patient education and understanding is a key responsibility.
  • Sample Preparation for Transportation: Prepare and organize genetic samples for shipment to external labs, ensuring the samples are handled properly and delivered promptly to facilitate patient care. This responsibility is directly applicable to the Genetic Counselor Assistant’s role in coordinating genetic testing logistics and sample management.
  • Data Entry and EMR Maintenance: Maintain accurate and detailed records of all samples, including logging patient information, tracking specimen locations, and confirming test results. I ensure all patient records in the EMR (Epic) are complete and up-to-date, a task critical to managing the flow of genetic information between laboratories, physicians, and patients.
  • Problem-Solving and Communication: Address any issues with sample integrity or documentation quickly, ensuring that potential delays in testing are minimized. I also serve as a liaison between the lab and external testing facilities, demonstrating strong communication and troubleshooting skills, which are essential in supporting genetic counselors and their patients.

Admitting Interviewer

Community Regional Medical Center
06.2022 - 06.2023
  • Interviewed patients to gather and record physician, patient, and payment responsibility information, ensuring accurate patient demographics for medical records.
  • Secured necessary authorizations from insurance providers, verifying coverage and confirming pre-admission approvals, essential for facilitating routine lab work and genetic testing processes.
  • Provided patients with detailed information regarding hospital policies and services, enhancing their understanding of the admission process.
  • Coordinated with physicians and nursing staff to ensure a smooth admission process, reinforcing teamwork within the healthcare environment.
  • Patient Interaction: Frequently interacted with patients during specimen collection, providing clear instructions on the process and answering any questions regarding testing. This experience is directly applicable to the Genetic Counselor Assistant’s role, where assisting with patient education and preparing them for genetic tests (e.g., saliva or blood samples) is crucial.
  • Billing and Insurance Verification: Screened patient insurance details, verified pre-authorizations for laboratory testing, and communicated with third-party payers to ensure proper billing. This role involved obtaining necessary approvals, a process critical in genetic counseling when coordinating genetic testing, which often requires insurance verification and pre-authorization for coverage.

Customer Service Representative/Lab Processor

Saint Agnes Hospital
08.2021 - 06.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Patient and Physician Communication: Served as a key liaison between laboratory staff, physicians, and patients, providing crucial information about test results, turnaround times, and specimen requirements. These communication skills are vital in supporting genetic counselors by coordinating appointments and explaining testing procedures.
  • Handling and Processing Laboratory Reports: Managed the receipt, entry, and distribution of laboratory results, ensuring that physicians received timely and accurate reports. This included entering results into the lab information system and relaying them to healthcare providers. This attention to detail and proficiency in handling sensitive medical data directly relates to updating patient records and coordinating lab results.
  • Data Entry and Record Keeping: Accurately entered and maintained patient information in the EMR system, ensuring that all demographic, insurance, and medical details were correctly documented. This experience mirrors the data management responsibilities in genetic counseling, such as maintaining pedigrees, updating patient information, and tracking genetic test results.
  • Managing Referrals and Specimens for External Labs: Processed and tracked laboratory specimens that were sent to external reference labs, ensuring proper documentation and timely transport. This experience is directly applicable to the Genetic Counselor Assistant’s role in preparing genetic samples for external labs, maintaining sample integrity, and tracking the testing process.
  • Responding to Patient Inquiries: Assisted patients with inquiries about lab procedures, pricing, and results. This experience translates to the patient-facing role of a Genetic Counselor Assistant, where clear communication and detailed explanations of genetic testing options, procedures, and follow-up steps are essential.
  • Compliance and Regulatory Knowledge: Ensured all documentation, including lab requisitions, consent forms, and insurance records, complied with institutional and legal standards.
  • Specimen Handling and Accessioning: Responsible for receiving, labeling, and processing patient specimens for various laboratory tests, ensuring that each sample was accurately logged into the Laboratory Information System (LIS). My attention to detail in sample management is crucial in genetic testing workflows, where proper specimen handling is essential for sending out samples for analysis.
  • Preparing Specimens for External Labs: Regularly prepared specimens for shipment to outside reference laboratories, ensuring all samples were handled and packaged according to specific requirements. This directly relates to the Genetic Counselor Assistant’s role in preparing blood or saliva samples for genetic testing, ensuring proper transportation protocols are followed to maintain sample integrity.
  • Data Entry and Tracking: Accurately entered patient information, specimen details, and test orders into the LIS, ensuring that all data was properly logged for physicians to interpret test results. This mirrors the responsibility of maintaining patient records in a genetic counseling setting, including entering patient and test information into specialized systems like Epic EMR.
  • Collaboration with Medical Teams: Worked closely with laboratory technologists, physicians, and nursing staff to ensure samples were processed efficiently and test results were delivered promptly. This teamwork is essential in supporting the multidisciplinary coordination required in genetic counseling, where Genetic Counselor Assistants collaborate with geneticists, physicians, and laboratory teams.
  • Problem-Solving and Issue Resolution: Acted as a point of contact for resolving any issues related to sample labeling, missing information, or test requisitions. I ensured that all issues were addressed promptly to avoid delays in patient care, which aligns with the Genetic Counselor Assistant’s responsibility to ensure that all genetic testing is properly requisitioned and tracked.
  • Compliance with Protocols: Followed strict laboratory protocols and institutional guidelines to ensure the integrity of patient samples and compliance with regulations. This experience mirrors the Genetic Counselor Assistant’s need to adhere to legal and ethical standards in handling genetic information and ensuring that proper consent is obtained for genetic testing.

Hospital Service Technician

Central California Blood Center
08.2020 - 09.2021
  • Improved equipment availability through effective coordination with nursing teams for timely pick-up and return of used items.
  • Proactively identify potential issues within the facility's operations through regular assessments of workflows, suggesting improvements where needed for increased efficiency.
  • Blood Sample Management: Managed and stored blood products and samples according to FDA, AABB, CLIA, and CCBC guidelines, ensuring compliance with all regulatory standards to maintain patient safety. This meticulous attention to regulatory protocols mirrors the critical nature of genetic testing, where sample integrity and proper handling are vital for accurate results.
  • Inventory and Data Management: Maintained accurate and up-to-date inventory records, ensuring blood products were available to patients as needed. Performed data entry for blood component labeling, storage, and shipping using specialized software, similar to how genetic testing samples and results are tracked through EMR systems like Epic and genetic web portals.
  • Quality Control and Sample Quarantine: Performed quality control checks on equipment and blood samples to ensure they met stringent standards. Identified and quarantined non-compliant samples, ensuring they did not proceed through the system, which aligns with the detail-oriented nature of processing and preparing genetic testing samples.
  • Collaborative Decision-Making: Worked closely with other departments, including lab and healthcare professionals, to review blood products and samples, making decisions about the suitability of products for release based on specific criteria. This demonstrates strong teamwork and problem-solving skills, essential in assisting genetic counselors in patient consultations and test coordination.
  • Regulatory and Compliance Awareness: Stayed current with all policies and procedures related to blood sample storage and distribution, reflecting the necessary focus on compliance in the field of genetic testing and counseling, where following legal and ethical guidelines is critical.
  • Patient-Centered Mindset: While primarily a behind-the-scenes role, the focus on ensuring the timely availability of blood products highlights an awareness of patient needs, which translates well into genetic counseling, where prompt and accurate testing is crucial for patient outcomes.

Barista Trainer /Coffee Master

Starbucks
02.2015 - 12.2023
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Developed communication and leadership skills while ensuring quality and consistency in service.

Transportation Security Officer

Transportation Security Administration, TSA
10.2017 - 01.2018
  • Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
  • Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
  • Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling.
  • Developed attention to detail and decision-making skills in a security-focused environment.

Department Supervisor

Orchard Supply Hardware
07.2011 - 05.2014
  • Maintained stock of items, cleanliness, and organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed a team of five employees, delegated tasks, and held each employee accountable for completing assignments.
  • Managed customer service operations and supervised staff to meet sales targets.
  • Performed administrative tasks, including data entry and inventory management.

Certified Custom Framer

Michaels Craft Store
05.2013 - 11.2013
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering expert advice on custom framing options.
  • Maintained a strong understanding of various art mediums and conservation techniques to provide informed recommendations for optimal framing solutions.
  • Maintained a clean and organized workspace, allowing for increased efficiency in completing framing tasks.
  • Assisted customers in designing and selecting custom framing options for artwork and memorabilia.
  • Ensured accuracy and quality in the production and assembly of frames, requiring precision and attention to detail.
  • Provided excellent customer service by understanding client needs and offering creative solutions.

Barista /Cashier

Java Cafe
02.2014 - 01.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Prepared and served a variety of coffee drinks and food items while maintaining high standards of customer service in a fast-paced environment.
  • Handled cash transactions and balanced the register, developing accuracy and responsibility in handling payments.
  • Managed multiple tasks efficiently, ensuring timely service and customer satisfaction.

Education

Bachelor of Science - Health Science

Arizona State University
Tempe, AZ
10.2025

High School Diploma -

Seaside High School
Seaside, CA
06.2011

Skills

    Patient Interaction & Communication

    Data Management & Accuracy

    Specimen Handling & Processing

    Medical Documentation & Requisition Management

    Team Collaboration

    Attention to Detail & Compliance

Additional Information

  • Informational Interviews: Conducted interviews with genetic counselors from Valley Children's Hospital: Jason, Lyndsey, Aimiel, Adriana, Kady, and Lily to gain insights into their career paths and the genetic counseling profession.
  • Shadow Experience: Currently shadowing the genetic counselors at Valley Children's Hospital for 8 hours a week across various specialties, including Neurology, Pediatrics, and Prenatals, since April 22, 2024, with ongoing opportunities to deepen my understanding of patient interactions and genetic counseling practices.
  • Educational Resource Utilization: Engaged with resources such as Angelaidcares.org, which offers informative videos on genetic counseling topics, to further enhance my knowledge and skills in the field. resources
  • Prospective Applicant Information Session: Attended an information session for prospective applicants of the SCUHS MSGC Program led by Stephanie Gandomi, Katherine Kirmse, and Jessica Shiles, gaining valuable insights into the application process and program expectations.

Timeline

Laboratory Processing Specialist

Valley Children's Hospital
11.2023 - Current

Admitting Interviewer

Community Regional Medical Center
06.2022 - 06.2023

Customer Service Representative/Lab Processor

Saint Agnes Hospital
08.2021 - 06.2022

Hospital Service Technician

Central California Blood Center
08.2020 - 09.2021

Transportation Security Officer

Transportation Security Administration, TSA
10.2017 - 01.2018

Barista Trainer /Coffee Master

Starbucks
02.2015 - 12.2023

Barista /Cashier

Java Cafe
02.2014 - 01.2017

Certified Custom Framer

Michaels Craft Store
05.2013 - 11.2013

Department Supervisor

Orchard Supply Hardware
07.2011 - 05.2014

Bachelor of Science - Health Science

Arizona State University

High School Diploma -

Seaside High School

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Vincente Aledo