Hi, I’m
VINCENT RAMIREZ
Maywood,NJ
Summary
Multi-talented Assistant Manager with 10 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Reliable Inventory Manager bringing expertise in receiving, storage and document management. Natural leader, communicator and problem-solver experienced in completing audits and submitting reports. Focused on keeping inventory current and at optimal levels. Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 10 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands.
Overview
26
years of professional experience
Work History
Michaels Arts And Crafts
Replenishment Manager
08.2022 - Current
Job overview
- Analyzed historical sales data to identify trends and inform future purchasing decisions, maximizing profitability.
- Optimized warehouse operations by streamlining processes and implementing best practices in inventory control.
- Implemented demand forecasting models to improve product availability and reduce excess inventory costs.
- Coordinated with sales and marketing teams to support promotional activities through effective inventory planning.
- Enhanced operational efficiency by identifying opportunities for automation within the replenishment process.
- Ensured compliance with regulatory requirements in all aspects of replenishment management, minimizing risks and penalties.
- Maintained a safe working environment by enforcing safety protocols and providing necessary training to staff.
- Reduced out-of-stock situations by conducting regular audits and addressing discrepancies promptly.
- Trained and supervised team members on effective replenishment techniques, improving overall efficiency.
- Analyzed inventory data to identify and address stock discrepancies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Integrated warehouse operations with existing and new business processes.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
REI
Sales Manager
02.2022 - 07.2022
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Raymour & Flanigan Furniture And Mattress Store
HFC
07.2021 - 06.2022
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Improved customer satisfaction by providing personalized home furnishing consultations and recommendations.
- Increased sales revenue through effective product presentation and persuasive communication skills.
- Developed strong client relationships by maintaining consistent follow-ups and addressing customer concerns promptly.
- Assisted clients in selecting appropriate furniture, fabrics, and color schemes for their homes, ensuring a cohesive design aesthetic.
- Provided exceptional customer service by resolving issues quickly and professionally, contributing to a positive shopping experience for all customers.
- Kept current on industry trends and emerging styles, enabling informed recommendations for clients seeking the latest designs.
- Utilized software programs to create detailed room layouts and 3D renderings for client presentations, enhancing visualization of design concepts.
- Educated clients on proper care and maintenance of their new furnishings, prolonging product lifespan and satisfaction levels.
- Communicated with clients to find and design layout best suited for client needs and location.
Staples
Inventory Specialist
04.2019 - 05.2021
Job overview
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Sold various products by explaining unique features and educating customers on proper application
- Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Dick Blick Art Materials
Assistant Manager
11.2014 - 07.2020
Job overview
- Planned and prepared workflow schedules and delegated tasks for 20-member team
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Directed and led employees supervising activities to drive productivity and efficiency
- Enforced company policies and procedures to strengthen operational standards across departments
- Mentored staff to enhance skills and achieve daily targets using hands-on and motivational leadership
- Completed inventory audits to identify losses and project future demands
- Delegated daily tasks to team members to optimize team productivity
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Coached and mentored employees by delivering training, guidance and performance monitoring
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring art materials
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Globe lights
Sales Floor Associate
10.2006 - 06.2007
Job overview
- Created attractive product displays to enhance customer experiences and boost sales
- Worked with on-site locations to find desired items for customers
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
Starbucks
Assistant Manager
06.1998 - 02.2005
Job overview
- Planned and prepared workflow schedules, delegating tasks for the team
- Directed and led employees, supervising activities to drive productivity and efficiency
- Enforced company policies and procedures to strengthen operational standards across departments
- Completed inventory audits to identify losses and project future demands
- Enhanced sales by implementing merchandising and promotional improvements
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Education
School of Visual ArtsNY, NY
Bachelor of Arts Illustration
01.2001
Skills
- Product and service knowledge
- Sales monitoring
- Retail space planning
- Marketing tactics
- Graphic and Media Design
- Retail operations management
- Inventory management
- Customer relations
- Merchandising
- Adobe Creative Suite (Photoshop, Illustrator)
- Microsoft Office expertise
- Staff training and development
- Warehouse Management
- Supply Chain Optimization
- Supplier Performance Evaluation
- Sales and operations planning
- Space Planning
- Merchandising Strategies
- Shipping and receiving
- Maintaining stock levels
- Inventory Counts
- Shrinkage Control
- Warehouse Safety
- Heavy Lifting
- Freight Handling
- Staff Supervision
- Shelf Management
References
Upon request.
Languages
Spanish
Native or Bilingual
Software
Adobe Photoshop, Adobe Fresco, Procreate,Microsoft 365,
Interests
Illustration, Fine Art, Astronomy, History, science fiction,
Timeline
Replenishment Manager
Michaels Arts And Crafts
08.2022 - Current
Sales Manager
REI
02.2022 - 07.2022
HFC
Raymour & Flanigan Furniture And Mattress Store
07.2021 - 06.2022
Inventory Specialist
Staples
04.2019 - 05.2021
Assistant Manager
Dick Blick Art Materials
11.2014 - 07.2020
Sales Floor Associate
Globe lights
10.2006 - 06.2007
Assistant Manager
Starbucks
06.1998 - 02.2005
School of Visual Arts
Bachelor of Arts Illustration
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