Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vincent M. Jackson Jr.

Augusta,GA

Summary

I am a very passionate, self motivated, organized, and efficient worker who pays very close attention to details. I love working as a team and I also feel very confidant when woking on solo projects. I can assimilate new ideas efficiently. Being a curious learner will allow me to remain moldable to grow within the company.

I would like to work for an organization with a motivating and challenging environment that provides the best opportunities for growth and utilization of my potential.

Overview

16
16
years of professional experience

Work History

Supervisor

Starbucks
11.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Completed store opening and closing procedures and balanced tills.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Fine Dining Server

Cork & Flame
03.2022 - 10.2022
  • Strong attention to details.
  • Suggested wine pairings to go with specific menu items.
  • Ran food from chefs to guest tables with dishes that required special serving techniques.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Managed sections for smooth flow of guests and orders.
  • Accomplished multiple tasks within established timeframes.

Ordained Minister

Religous Order Of Jehovah's Witnesses
03.2018 - 02.2022
  • Personal Care Assistant for Geriatric residents (2 years of coordinating night shift teams)
  • Professional Mover
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Provided spiritual care through visitation, counseling and prayer.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Food Service Associate, Pharmacy Technician, Safety Chairman

Costco Wholesale
03.2016 - 03.2018
  • Gave hyper attention to details while managing medications.
  • Efficiently worked to get food and medications to customers while providing stellar customer service
  • Examined each department to bring to light any areas that needed adjusting to stay far above safety standards.
  • Chaired safety meetings which involved teaching new safety key point each week.

Lead Server, Event Coordinator, Social Media Marketer

Kater Werks
02.2015 - 03.2018
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Trafficked advertisements to target audience using specific algorithms for focused exposure.
  • Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
  • Identified effective promotional methods and negotiated media through meticulous market research.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Managed event logistics and operations.

Concessions Stand Supervisor

Masters Golf Tournament
04.2012 - 04.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.

Education

Certification - PCA (Personal Care Assistant)

Religious Order of Jeovah's Witnesses
Patterson, NY
05.2019

High School Diploma -

Academy of Richmond County High School
Augusta, GA
05.2014

Skills

  • Attentive to details
  • Interpersonal skills
  • Computer skills
  • Productivity and Efficiency
  • Customer Service and Assistance
  • Inventory Control
  • Safe Work Practices
  • Multitasking
  • Quality Control
  • Hospitality Management
  • Fast-Paced Environment
  • Managing Reception

References

  • Venus Davis: (706) 910-6506
  • David Maldonado: (786) 521-4652
  • Jessica Baskette: (706) 833-3608
  • Devin Finny (707) 286-7348

Timeline

Supervisor

Starbucks
11.2022 - Current

Fine Dining Server

Cork & Flame
03.2022 - 10.2022

Ordained Minister

Religous Order Of Jehovah's Witnesses
03.2018 - 02.2022

Food Service Associate, Pharmacy Technician, Safety Chairman

Costco Wholesale
03.2016 - 03.2018

Lead Server, Event Coordinator, Social Media Marketer

Kater Werks
02.2015 - 03.2018

Concessions Stand Supervisor

Masters Golf Tournament
04.2012 - 04.2018

Certification - PCA (Personal Care Assistant)

Religious Order of Jeovah's Witnesses

High School Diploma -

Academy of Richmond County High School

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Vincent M. Jackson Jr.