Vincent M. Owens
Palm Harbor
Summary
Sales Oriented / Results-driven professional with proven experience in leading and supporting teams with business operations and sales efforts for companies across diverse industries. Successful at building and managing teams to achieve aggressive company goals. As well as working hand-in-hand on group projects. Highly effective in leveraging key resources, relationships and problem-solving skills that implement success. Strong organizational aptitude, verbal, written, and planning skills to identify and secure new business / growth opportunities and/or positive customer experience. Work history also includes hospitality management with in-depth food and beverage knowledge, more than 5 plus years in tradesman experience and private boat charter captain.
Overview
22
22
years of professional experience
Work History
First Mate
Island Hopping Florida
08.2022 - Current
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
- Ensured safe navigation through various types of waterways using advanced technical knowledge in chart reading.
- Adhered to laws and regulations based on voyage locations.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
Forman - Installer - Fabricator
Pyramid Aluminum
04.2023 - 08.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Contractor's Assistant
Skips Construction
03.2017 - 03.2023
- Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
- Presented bids to potential customers to increase business growth and revenue generation.
- Ordered and purchased building materials for site construction.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Assisted with installation of gutters and downspouts.
- Repaired and/or build pool enclosures.
- Fabricating custom designs on behalf of home owners.
Medicare Insurance Agent
Easy Medicare / E-Telequote Insurance
09.2014 - 11.2022
- Communicated with people from various cultures and backgrounds on application process.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- As a key employee I promoted and sold Medicare insurance policies as well as life insurance.
- Designed and presented CMS approved marketing materials driving increased sales and revenue.
- Deep dive assessment of beneficiary medical from reviewing prescriptions to physicians resulting in implementing the health care coverage catering to the customers unique financial and health care needs.
- Rewarded Sales Front Runner by Aenta and UHC.
- Ranked #1 sales agent for produced sales 4 of 8 years.
Insurance Agent
Bankers Life & Colonial Penn
01.2012 - 09.2014
- Collaborated with clients on safe money strategies including final expenses, annuities, 401k rollovers, Long Term Care, Life and Health Insurance
- 1099 agent requirements included accountability and professional responsibility
- Worked extensive book of business for new sales, utilizing vast portfolio of insurance products
- Generated leads through cold-calling, networking and other outreach methods.
- Identified new sales prospects utilizing community education, including senior seminars
Assistant Retail Sales Manager
Sprint Corp.
01.2012 - 08.2014
- Managed day-to-day store operations for multiple location's under direct supervision of District Manager for global telecommunication company.
- Identify, recruit, interview and select highly qualified personal for expected growth to achieve forecasted sales goals.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Consistently exceeded metric goals of new business activations and accessory revenue.
- Both locations under my supervision lead the district in positive customer satisfaction scores. - company focus
- Collaborated with upper management to implement continuous improvements and companies expectations.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Lead Retail Sales Consultant
Sprint Corporation
06.2008 - 01.2012
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Held and performed the responsibilities of day to day reports for compliancy including, inventory (receiving and shipping), daily managers checklist, EOD summary reports and store number accuracy reports.
- Created employee schedules to align coverage with forecasted demands.
- Appointed to assist new hires on product knowledge and POS operations.
- Demoed products for customers from mobile hotspots to new cellular technologies.
Floor Manager / Server & Bartender
Carrabba's Restaurant
10.2004 - 05.2008
- As floor Manager I was responsible for both FOH and BOH.
- Expedited all completed dishes and garnishes before being presented to customers table.
- Walked restaurant floor greeting diners and ascertain a positive experience.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled escalated customer concerns with speed and knowledgeable support to achieve a optimal satisfaction.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers for End of Day reports.
- My duties as Server / Bartender were to provide all guest with attentive friendly service.
- Accurately record orders and partnered with other waitstaff and runners delivering food and beverages with exhausting all attempts to exceed guest expectations.
Restaurant Floor Manager
Ballyhoo Bar & Grill
07.2002 - 04.2004
- Coordinated with Chris Fragale Jr. on addressing restaurant tailwinds to assist in implementing a knowledgeable and quality staff.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Handled nightly End-of-Day reports with POS generated sales to ensure that both cash and credit align accurately.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
OUPV - 6PCK Captains License - Boating And Chartering
Gulf Coast Maritime Academy
Tampa, FL05.2017
215 License - Life/Health - Medicare Insurance
Florida Schools
Tampa, FL01.2012
Associate of Arts - Business
Santa Fe Community College
Gainesville, FL04.2001
Associate of Arts - Arts
St. Petersburg Community College
Clearwater, FL2001
High School Diploma -
Clearwater High School
Clearwater06.1997
Skills
- Customer Interpersonal skills
- Customer Relations
- Active and Responsive listening
- Sales Leader
- Cash handlings and POS operations
- Team Leadership and Collaboration
- Business Management
- Inept Insurance understands
- Time Management
- Medicare knowledge expert
- Strategic Planning & Execution
Timeline
Forman - Installer - Fabricator
Pyramid Aluminum
04.2023 - 08.2024
First Mate
Island Hopping Florida
08.2022 - Current
Contractor's Assistant
Skips Construction
03.2017 - 03.2023
Medicare Insurance Agent
Easy Medicare / E-Telequote Insurance
09.2014 - 11.2022
Insurance Agent
Bankers Life & Colonial Penn
01.2012 - 09.2014
Assistant Retail Sales Manager
Sprint Corp.
01.2012 - 08.2014
Lead Retail Sales Consultant
Sprint Corporation
06.2008 - 01.2012
Floor Manager / Server & Bartender
Carrabba's Restaurant
10.2004 - 05.2008
Restaurant Floor Manager
Ballyhoo Bar & Grill
07.2002 - 04.2004
OUPV - 6PCK Captains License - Boating And Chartering
Gulf Coast Maritime Academy
215 License - Life/Health - Medicare Insurance
Florida Schools
Associate of Arts - Business
Santa Fe Community College
Associate of Arts - Arts
St. Petersburg Community College
High School Diploma -
Clearwater High School
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