Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
SalesAssociate
Vincent Nathaniel V. Tan

Vincent Nathaniel V. Tan

San Mateo,CA

Summary

I aim to establish a full-time employment within an organization where I can utilize hands-on practical work experience, and use interpersonal abilities to promote growth within the company and myself. Punctual and honest worker, with a solid background in satisfying customer demands and accommodation of individual needs and preferences. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

4
4
years of professional experience

Work History

Front End Cashier Assistant

Costco Wholesale
Foster City, CA
03.2022 - 08.2022
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Answered questions about store policies and addressed customer concerns.
  • Approached every question or concern with calm and level-headed approach.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Retrieved items for customers and verified prices.
  • Retrieved and disinfected customer shopping carts and baskets, organizing near store's front entrance for client use.

Stock Associate

Hollister.Co
San Mateo, CA
03.2021 - 07.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Answered customer questions and provided detailed product information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Maintain merchandise flow, filling and presentation standards throughout store and stockroom. I also work with my peers to ensure all back stocks and sales floor merchandise are organized, and squared away.
  • Works quickly to ensure best available sizes and selections are available for our customers.

Lab Tech Associate

LensCrafters
San Mateo, CA
06.2020 - 09.2020
  • Organized work to meet demanding production goals.
  • Maintained quality assurance and customer satisfaction objectives.
  • Diagnoses and solves equipment issues, such as executed diagnostics, troubleshooting and evaluations on lens cutting and polishing equipment.
  • Completed job reports and logs immediately following service calls.
  • Selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first surface inspection, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and
    final inspecting.
  • Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established Q.M.P.(Quality Manufacturing Program) maintenance procedures and calendars.
  • Strives to improve technical knowledge through completion of Q.M.P. standards and continually applies that knowledge in production of all eye-wear merchandise and equipment.

Usher

Cinemark Century 12
San Mateo, CA
04.2017 - 02.2020
  • Greets guests with smile and provided friendly, knowledgeable service.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.
  • Sold admission, processed payments and issued tickets.
  • Help provide movie and theatre information to our customers.
  • Ensures quality listening and viewing experience.
  • Cooperate to implement auditorium management.
  • Helps keep theatre property clean and free of debris.
  • Proper maintenance of machinery and auditorium sound.
  • Take inventory stock all concession items and janitorial supplies.

Education

Degree Pending - Graphic Design

College of San Mateo
San Mateo, CA
02.2026

High School Diploma -

Saint Simon of Cyrene Academy
Imus Cavite, Philippines
04.2017

Skills

  • Merchandise Packaging
  • ID Verification
  • Sweeping and Mopping
  • Answering Customer Questions
  • Product Location
  • Bagging and Packaging
  • Inventory Stocking
  • Front-End Support

Affiliations

  • Active Minds - a prominent non-profit organization that encourages students to speak honestly about mental health in order to educate others and promote assistance seeking. We seek to eliminate the stigma around mental health issues and foster an environment conducive to an open dialogue about mental health.


Timeline

Front End Cashier Assistant

Costco Wholesale
03.2022 - 08.2022

Stock Associate

Hollister.Co
03.2021 - 07.2021

Lab Tech Associate

LensCrafters
06.2020 - 09.2020

Usher

Cinemark Century 12
04.2017 - 02.2020

Degree Pending - Graphic Design

College of San Mateo

High School Diploma -

Saint Simon of Cyrene Academy

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Vincent Nathaniel V. Tan