VINCENT R. PETTIFORD
Garner,NC
Summary
Over 30 years of progressive supervisory leadership experience in Human Services as a Forensic Healthcare Technician, CNA, and Mental & Substance Abuse Counselor. Over 16 years of spiritual leadership as a Minister by providing spiritual and emotional support to church members families and friends who need spiritual support, attend yearly Pastor and Leadership conferences, have the ability to interact with persons of diverse socio-economic religious and cultural backgrounds.
Overview
29
29
years of professional experience
Work History
Mental Health Tech- Patient Observer
WakeMed
07.2018 - Current
- Provide direct patient care and management of patients with medical and behavioral issues
- Maintain safe environment for patients
- Document patients' behavior
- Assist patients with ADL's (Activities of Daily Living)
- Record and take vital signs
- De-escalate potentially dangerous behaviors by establishing therapeutic relationships with patients
- Perform safety checks
- Conduct team huddles at beginning and ending of shifts
- Give lunch break relief to co-workers
- Monitor patients through Ava system.
Behavioral Health Technician
UNC WakeBrook
03.2017 - 01.2020
- Provided inpatient services for crisis and psychotic disorder patient populations
- Provided direct and indirect care under supervision of registered nurse or physician
- Helped doctors and nurses with treatment of patients with various behavioral problems
- Assisted counselors by providing critical support services to clients receiving drug rehab treatment
- Performed contraband searches
- Led anger management groups for patients.
Healthcare Technician II
Central Regional Hospital
07.2013 - 03.2017
- Provided direct patient care services to psychiatric and substance abuse patients
- Offered on-the-spot counseling and decision-making about behavioral and substance abuse
- Prepared documents to admit patients; logged in and secured patients' personal belongings
- Protected patients from self-inflicted injuries to themselves and staff
- First Aid and CPR
- Body mechanics and lifting
- NCI Interventions
- Core Training
- NA II – Nursing Assistant II
- Crisis intervention.
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Increased patient comfort by promptly responding to call bells and addressing individual needs or concerns.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Contributed to efficient workflow by accurately maintaining patient records and updating charts in a timely manner.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
- Fostered strong relationships with patients and their families, addressing any concerns or questions related to their healthcare journey.
- Cared for patients by providing personal assistance and ambulation.
- Participated in hospital and clinic staff meetings to discuss patient care.
Nursing Assistant
UNC Healthcare System
09.2009 - 08.2011
- Took and entered vital signs of transplant patients in WeBCis system
- Transported patients to various departments for appointments
- Calculated charges for patient's level of care
- Ordered and stocked supplies monthly or as needed.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Documented care actions by completing records and logs in medical software system.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
Healthcare Technician II
John Umstead Hospital
08.2007 - 08.2009
- Provided direct patient care services to psychiatric/substance abuse patients
- Offered on-the-spot counseling and decision-making about behavioral and substance abuse
- Prepared documents to admit patients; logged in and secured patients' personal belongings
- Protected patients from self-inflicted injuries to themselves and staff
- First Aid/CPR
- Body mechanics and lifting
- NCI Interventions
- Core Training
- NA II – Nursing Assistant II
- Crisis intervention.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Promoted positive healing environment by actively engaging and interacting with patients during their recovery process.
- Contributed to efficient workflow by accurately maintaining patient records and updating charts in a timely manner.
- Enhanced patient satisfaction by providing compassionate assistance with daily living activities.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
- Monitored patient vital signs, lab results and other indicators of health.
- Cared for patients by providing personal assistance and ambulation.
Special Needs Counselor
United Support Services
02.2007 - 02.2009
- Supervised one-on-one individuals with developmental disabilities
- Assisted with daily hygiene care
- Intervened with patients who were agitated or out of control
- Assisted the treatment team with setting goals for clients.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Coordinated services with outside agencies to provide appropriate resources for students'' specific needs.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Liaised with community partners to enhance employment opportunities for individuals with disabilities.
Forensic Healthcare Technician
Dorothea Dix Mental Hospital
03.2001 - 11.2006
- Assisted and supervised thirty psychiatric/substance abuse patients by performing various technical/nursing assistant duties
- Provided direct patient care to patients who were not competent to stand trial
- PIC, First Aid, CPR and NCI A & B Intervention, Bloodborne Pathogens
- Conducted and made on-the-spot decisions about behavioral interventions
- Provided extensive supervision to protect individuals from injuring themselves or others
- Recorded written and oral documentation of emotional needs of the patients.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Kept up-to-date with the latest industry best practices by participating in relevant training sessions and continuing education opportunities.
- Collaborated with interdisciplinary healthcare teams to develop tailored care plans based on individual patient needs.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
Supervised Daily Activities for Juvenile Sex Offenders
CA Dillon Training School
02.1996 - 06.1998
- Supervised daily activities for juvenile sex offenders
- Performed routine contraband searches of units and students' rooms
- Established and maintained control of violent attacks on students and staff
- De-escalated aggressive behaviors towards students / staff
- Transported students to and from medical appointments.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
Education
Masters of Faith and Leadership -
Campbell University Divinity School
Buies Creek, NC05.2025
Bachelor of Arts in Theology -
Apex School of Theology (NC)
Durham, NC05.2012
Skills
- Experience working with diverse groups of people and all ages with mental and physical disabilities:
- Aggression
- Asperger's Syndrome
- Bipolar Disorder
- Borderline Personality Disorder
- Conduct Disorders
- Defiance
- Depression
- Difficulties in bonding and interaction
- Multiple Psychiatric Disorders
- Paranoia
- Sexual Abuse Victims
- Suicidal Gestures / Tendencies
- Substance Abuse
- Team Leader
- Stroke Patients
- Cross-cultural sensitivity
- Professionalism Display
- Team Collaboration
- Team Leadership
- Active Learning
- Clinical education
- Empathy Display
- Clinical safety
- Problem-Solving
- Relationship Building
- Problem-solving abilities
- Multitasking Abilities
- CPR Certification
- Empathy and Compassionate Care
- Direct Patient Care
- Excellent Communication
- Vital signs monitoring
- Active Listening
- Effective Communication
- Decision-Making
- Emotional Support
- Team building
- Family Communication
Training
- NCDHHS Licensed Foster Care Home
- NCI Interventions – Core Training
- Substance Abuse
- BLET Training
- NA II
- Therapeutic Foster Care Treatment Parent Training
- First Aid/CPR, Bloodborne Pathogens, NCI A& B
- Mentor
- Ordained Deacon – 03/2006
- Ordained Minister – 10/2008
- Leader Of Boys II Men Life Group – 2023 – present
Timeline
Mental Health Tech- Patient Observer
WakeMed
07.2018 - Current
Behavioral Health Technician
UNC WakeBrook
03.2017 - 01.2020
Healthcare Technician II
Central Regional Hospital
07.2013 - 03.2017
Nursing Assistant
UNC Healthcare System
09.2009 - 08.2011
Healthcare Technician II
John Umstead Hospital
08.2007 - 08.2009
Special Needs Counselor
United Support Services
02.2007 - 02.2009
Forensic Healthcare Technician
Dorothea Dix Mental Hospital
03.2001 - 11.2006
Supervised Daily Activities for Juvenile Sex Offenders
CA Dillon Training School
02.1996 - 06.1998
Masters of Faith and Leadership -
Campbell University Divinity School
Bachelor of Arts in Theology -
Apex School of Theology (NC)
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