Vincentre Hobbs
Augusta,GA
Summary
Dynamic Executive Administrator with a proven track record at Believe Home Care Services LLC, showcasing expertise in organizational leadership and effective communication. Spearheaded a homecare program, enhancing patient satisfaction and staff development. Excelled in records management and HIPAA compliance, demonstrating a commitment to information confidentiality and employee relations.
Overview
16
16
years of professional experience
Work History
Executive Administrator
Believe Home Care Services LLC.
2015.08 - Current
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implemented successful homecare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Oversaw office records and maintained strict document control.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
- .Managed key office staff and prioritized workloads.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Created customized care plans, working with case managers and families to assess and meet individual needs.
CNA
Cumberland Village
2014.07 - 2015.07
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
CNA
Homecare South
2008.05 - 2015.07
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
No Degree - Veterinary Technology
Piedmont Technical College
EdgefieldHigh School Diploma -
Fox Creek Charter High School
North Augusta, SC05.2008
Skills
- Organizational Leadership
- Employee Relations
- Effective Communication
- Human Resources
- Records Management
- Travel Arrangements
- Information confidentiality
- Payroll Processing
Timeline
Executive Administrator
Believe Home Care Services LLC.
2015.08 - Current
CNA
Cumberland Village
2014.07 - 2015.07
CNA
Homecare South
2008.05 - 2015.07
No Degree - Veterinary Technology
Piedmont Technical College
High School Diploma -
Fox Creek Charter High School
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