Vincent P. Martin

Conducts fire safety orientation for agency wide new hires via power point presentation.

Leads lockdown, fire, and active intruder drills working with local police and fire departments

Welcomes and directs commercial contractors to repair sites.

Maintains multiple agency facilities via work orders in regards to electrical, plumbing, carpentry, HVAC Etc.

Performed varied duties, utilizing a host of office management software, such as:

Accounts Payable/Receivable/Payroll-Responsible for customer payments, invoicing vendor expenditures, conducted end of the month billing, and processed employee payroll in the absence of the office manager.

Data Entry-Input data into spreadsheets and databases and logged customer communications.

Shipping and Receiving- In charge of all purchase orders via multiple vendors for company products, processed invoices, and managed all deliveries for accuracy and personally stocked products for service customers and retail sales.

Dispatch-Acted as call center for customer feedback and issues, provided support, and directed service field technicians.

Customer Service- Provided excellent service through relationship building and focusing on customer needs from greeting to checkout.