VINCENZA BILLISI
Sebastian,FL
Summary
Human Resources Professional with 25+ years of experience in corporate environments. Strong background in hiring, training and dismissal processes. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees. Skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sr. Human Resource Business Partner
HCA Healthcare, Human Resource Group
08.2023 - Current
- Managed complex employee relations issues, resulting in a more engaged and harmonious work environment.
- Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
- Developed and executed Lunch & Learn training programs to enhance workforce and people leader skills
- Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
- Partnered with legal counsel to ensure compliance with labor laws and regulations across all HR practices.
- Managed conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
- Instructed senior leaders on appropriate employee corrective steps.
- Liaised between multiple business divisions to improve communications.
HR Manager
MD Now Urgent Care-HCA Healthcare HR Group
06.2022 - 08.2023
- Manage change and performance management, along with all employee relations.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Sr. HRBP
Physician Services - HCA Healthcare HR Group
04.2020 - 06.2022
- Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
- Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
- Collaborated with executive leadership to define company values and integrate them into daily operations to foster a strong organizational culture.
- Established a consistent approach to employee performance evaluations, ensuring alignment with company objectives and fair recognition of accomplishments.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Processed employee claims involving performance issues and harassment.
HR Manager
Parallon Business Performance Group-HCA HRG
09.2014 - 01.2020
- Established and built a trusting relationship between employees and management.
- Managed employee relations issues, resolving conflicts professionally and fairly.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Processed employee claims involving performance issues and harassment.
- Collaborated with cross-functional teams on strategic projects that positively impacted the organization''s growth trajectory.
- Coached managers on effective leadership techniques, fostering positive team dynamics and increased employee satisfaction.
- Introduced new HR technologies that streamlined administrative tasks while increasing data accuracy and accessibility.
- Spearheaded diversity and inclusion efforts, creating a more inclusive work environment.
Manager, Human Resources
HCA-Physician Services - East Florida Division
02.2013 - 09.2014
- Reduced turnover rates through targeted retention strategies and improved workplace culture.
- Managed diversity and inclusion efforts, creating a more inclusive work environment.
- Managed employee relations issues, resolving conflicts professionally and fairly.
- Coordinated company-wide events to foster teamwork and enhance overall morale.
- Facilitated change management processes during organizational restructuring, minimizing disruption to business operations.
- Coached managers on effective leadership techniques, fostering positive team dynamics and increased employee satisfaction.
- Provide HR support for over 600 FTE's including providers throughout the East Florida Division, covered area included Dade, Broward, Palm Beach and the Treasure Coast counties of Florida
- Assist in acquisitions and divestitures of physician practices throughout the EFL Division, and onboarding of and credentialing of new Physicians.
- Streamlined recruitment processes for more efficient hiring of top talent.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
Director, Human Resources/Education & Co- Ethics & Compliance Officier
Parallon Solutions/HealthTrust Purchasing Group
05.2007 - 02.2013
- Conduct and arrange management-training seminars to ensure that management team is abreast of policies and procedures as well leadership development
- Oversee employee benefit program in conjunction with our corporate office
- Oversee payroll/HR processing, including review of personnel actions for accuracy and compliance with organizational policy
- Support all compliance and ethics programs of the company and facilities
- Actively participate in FTE, payroll and expense management processes
- Oversee the development of HR Assistant and mentor their growth and understanding of HR policies and practices
- Coordinate and facilitate 'Building a Healthy Work Environment initiatives,' which includes Employee Engagement Survey for multiple lines of business.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Payroll Specialist, Human Resources Business Partner
HCA Healthcare-Affiliated Facilities
01.1997 - 05.2007
- Payroll Specialist for Northwest Hospital, January 1997 to May 2000.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Oversaw payroll processing and assisted with implementing an automated timekeeping system.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Stayed current on industry trends by attending training sessions and conferences to maintain proficiency in payroll systems and regulations.
- Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Maintained strict confidentiality of all payroll information and records.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed payroll data entry and processing for 900 employees to comply with predetermined company guidelines.
Education
BACHLORS DEGREE IN HUMAN RESOURCE ADMINISTRATION -
SAINT LEO UNIVERSITY
No Degree - Coaching And Developing
InsideOut Development, LLC
Skills
- Retention Strategies
- Employee Relations
- Mentoring and Coaching
- Performance Management
- Internal Communications
- Organizational Development
- Succession Planning
- Exit Interviews
- Onboarding and Orientation
- Diversity and Inclusion
- Talent Management
- Training and Development
Leadership Experience
- Local Chapter - SHRM Jacksonville, served as a board member
- Member of National Society for Human Resource Management (SHRM)
Communication Skills
Presented Cultural Development and Inclusion on Transgender
Certification
- SHRM-CP - SHRM Certified Professional
- HR Certificate Institute - Professional Human Resources (PHR)
Timeline
Sr. Human Resource Business Partner
HCA Healthcare, Human Resource Group
08.2023 - Current
HR Manager
MD Now Urgent Care-HCA Healthcare HR Group
06.2022 - 08.2023
Sr. HRBP
Physician Services - HCA Healthcare HR Group
04.2020 - 06.2022
HR Manager
Parallon Business Performance Group-HCA HRG
09.2014 - 01.2020
Manager, Human Resources
HCA-Physician Services - East Florida Division
02.2013 - 09.2014
Director, Human Resources/Education & Co- Ethics & Compliance Officier
Parallon Solutions/HealthTrust Purchasing Group
05.2007 - 02.2013
Payroll Specialist, Human Resources Business Partner
HCA Healthcare-Affiliated Facilities
01.1997 - 05.2007
BACHLORS DEGREE IN HUMAN RESOURCE ADMINISTRATION -
SAINT LEO UNIVERSITY
No Degree - Coaching And Developing
InsideOut Development, LLC
- SHRM-CP - SHRM Certified Professional
- HR Certificate Institute - Professional Human Resources (PHR)
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