Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Vincenza Pastore

Vincenza Pastore

Salt Lake City,UT

Summary

Degree in Economics - L-12 Languages and Markets. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Having faced and worked in high pressure environments, in which high standards are expected, my dedication and passion and commitment have always been recognized with extra responsibilities.

Overview

10
10
years of professional experience

Work History

Internship

Pastore Motors
07.2023 - 01.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Waitress

Beercollo
04.2022 - 07.2023
  • Management of the cash register and computer system, crew and efficiency in the bar.
  • Welcomed guests and accompanied them to their table
  • Performed setup duties such as preparing and cleaning tables and organizing the work area
  • Explained the menu and suggested additional items to guests
  • Handled customer complaints with empathy and composure

Telemarketer Operator

Iti Service S.r.l
01.2021 - 01.2022
  • Telephone appointments for external consultants
  • Managing clients complaints with efficient problem solving.

Sales Assistant

Ovs Kids
02.2020 - 01.2021
  • Assisting costumers helping them getting the right choice
  • Managing customer’s problems and complaints efficiently
  • Create a welcoming and friendly environment
  • Customer satisfaction
  • Train new hires
  • Direct contact with the main office, discussing and exploring new options and opportunities for the shop.

Support Teachers in Italian for Foreigners

Passaporto Italia
04.2019 - 10.2019
  • Studying subjects and specifics both thru printed and online books/documents to submit to students
  • CILS exam preparation level A1, A2, B1, B1 integrazione, C1, C2
  • Class to foreign students

Tourist Reception

Tour Operator Turisti in Puglia
05.2014 - 10.2014
  • Built personal relationships with guests to promote positive experiences.
  • Filing and delivering email as needed
  • Registration and submission of the daily report+ Type or edit your work history here

Education

Bachelor - Economics- Languages and Markets

Universitas Mercatorum di Roma
Roma
04.2023

CPA Diploma -

Istituto tecnico commerciale Riccardo Lotti
Andria
07.2015

Skills

  • Teamwork
  • Customer service
  • Problem-Solving
  • Empathy

Personal Information

  • Date of Birth: 09/01/97
  • Nationality: Italian
  • Driving License: Type B

Timeline

Internship

Pastore Motors
07.2023 - 01.2024

Waitress

Beercollo
04.2022 - 07.2023

Telemarketer Operator

Iti Service S.r.l
01.2021 - 01.2022

Sales Assistant

Ovs Kids
02.2020 - 01.2021

Support Teachers in Italian for Foreigners

Passaporto Italia
04.2019 - 10.2019

Tourist Reception

Tour Operator Turisti in Puglia
05.2014 - 10.2014

Bachelor - Economics- Languages and Markets

Universitas Mercatorum di Roma

CPA Diploma -

Istituto tecnico commerciale Riccardo Lotti

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Vincenza Pastore