Summary
Work History
Education
Skills
Certification
Affiliations
Quote
Timeline
Languages
Accomplishments
Overview
Additional Information
Work Availability
Skills
Software
Interests
Websites
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Vincenza Tina Carini

Vincenza Tina Carini

Fort Lauderdale,FL

Summary

www.linkedin.com/in/vtcarini

Accomplished Senior Technology SLED Account Director boasting 17 years of proven success, consistently ranking within the top 1% of KPI performance.

 Remarkable success directing team focused on generating new business opportunities and driving revenue growth.

 Deep understanding of sales development best practices as well as wide range of technology solutions.

 Expert in devising and executing customer success strategies aligned with the company's goals and objectives, with a focus on improving customer satisfaction and retention rates.

 Solid history of formulating and implementing innovative ideas and techniques to ensure attainment of KPIs and

continued progress.

 Sound comprehension of CcaaS CX, AI, security, UC, UX, equipment, network integration including digital

transformation, data, infrastructure, IoT, WFM, and negations highlighting white glove support and security

services.

 Demonstrated exceptional communication and presentation skills; committed to cultivating and strengthening

lucrative relations with clients and stakeholders.

Areas of Expertise

♦ Customer Success Management

♦ Software as a Service (SaaS)

♦ Tactical Planning & Analysis

♦ Strategic Partnerships

Work History

Senior Account Director SLED

Windstream Enterprise
01.2023 - Current

Windstream Enterprise, Florida, United States 2023 – PresentSenior Account Director | K-12 | Higher Education | State of FL-GA NC & SC.

Deliver solutions specializing in contact center, unified communications, workforce management, AV and AI, Platform as aService, SD-WAN, and SaaS encompassing both on-premise and cloud-based PBX. Provide training and development inAI, SaaS, data digital transformation, and aggregation using understanding of procurement frameworks nationwide.● Adhered to standards such as StateRamp, FedRamp, HiTrust, NASCIO, NASTD, MICTA, TIPS, and NASPO.● Accelerated sales growth by 77%+ and boosted revenue by $360M+ within a span of fewer than 11 months.● Increased 270% EOY in 2023, surging to 448% YTD in 2024 with upward trend exceeding 1500% in Q1.● Surpassed targets while educating clients across various sectors.

Far Exceeds Revenue Goals Windstream:

o Bolstered earnings exceeding $360M within an 11-month timeframe.

o Increased end-of-year figures by 231% in 2023.

o Raised year-to-date figures by 488% in 2024.

o Unified 1509% designated variables efficiently..

National Sales Director

Revation Systems Contact Center Group
01.2022 - 01.2023

Revation Systems Contact Center Group, Florida, United States 2022 – 2023

National Sales Director.

Led all aspects of contact center sales including Unified Communications as a Service (UCaaS), Contact Center as a

Service (CCaaS), SMS, Digital Office, Mobile Worker solutions, Voice Video Collaboration, Workforce Management (WFM),

and secure Point of Contact (POC) and Payroll Hosted Continuity Platforms.

● Uncovered $72M in Total Billable Revenue (TBR) for healthcare sector migration by devising Go to Market

"GreenSpace" strategy and standard operating procedures (SOPs) for consultative sales.

● Grew $68M of new Annual Recurring Revenue (ARR) over 48 months through direct market leadership by generating new business opportunities and cultivating channel and alliance partnerships.

● Bolstered 70%+ of productivity across new and existing regions and ancillary products by leading training of 64

employees to improve knowledge in API ZI & Periscope and behavioral analytics.

● Drove $6.25M+ in new ARR via vertical cross-sales and secured $6.8M in year-to-date sales by maximizing 62%

of new green space sales traffic and 68% of sales revenue in 2022.

● Enhanced prospect traffic by 40% through implementation of SEO marketing strategies.


Far Exceeds Revenue Goals Windstream:

o Bolstered earnings exceeding $360M within an 11-month timeframe

.o Increased end-of-year figures by 231% in 2023.

o Raised year-to-date figures by 488% in 2024.

o Unified 1509% designated variables efficiently.

Senior National Account Manager III - EDU MED

AT&T
01.2008 - 01.2020

AT&T, Miami, United States 2008 – 2020

Senior National Account Manager III - EDU MED


Spearheaded consistent growth initiatives in Miami/Fort Lauderdale area, targeting SLED and GEM segments. Directed employees to foster their development, enhancing team performance.

● Recognized within the Top 1% for national and global sales using mastery of solutions such as Nortel, Avaya, Cisco,

VoIP, Yealink, SIP Trunking, and global connectivity.

● Known for exceptional proficiency in product portfolios including CRM software, wireless design, cloud computing,

virtualization, and application development.

● Achieved net sales gain of 200% year over year, driving significant new sales growth and volume achievements.

● Diamond Club Winner Top 1% AT&T Over Decade:

o Consistently outperforming in regional contests year after year.

o Repeated recipient of the prestigious Diamond Club award.

o Recognized annually with the Regional Award for the entire length of service.

Global Account Director | UC -CaaS - Security

Whitlock
01.2015 - 01.2018


  • Global Account Director | UC -CaaS - Security- WHITLOCK
  • 06/2015 - 12/2018 Florida, United States
  • Drove $40M in tech standardization, led a global RFP resulting in $440M+ wins,
  • specializing in PaaS/VaaS/Digital Signage.
  • Avg 225-275% Year over Year.
  • Secured 158 channel partnerships with leaders like Cisco, Microsoft; attained 120
  • Equipment & SaaS Vendor Certifications.
  • Managed major projects across K-12 Education & Port of Miami, with deals
  • averaging $500K ARR NSR within 90-day cycles.
  • Achieved notable deals including FPL's $44M Solar Field and Royal Cruise Lines'
  • $100M+ Experience Center, averaging $1.5M sales.
  • Built enduring relationships with key accounts such as University of Miami Health,
  • Lockheed Martin, achieving strong sales in education and municipal sectors.
  • Skilled in retaining, acquiring SLED/GEM accounts and providing AV/UC/VTC
  • solutions, with proven success in high-value, complex sales.
  • ● High-Value Deal Success:
  • o Finalized a contract exceeding $100M with Lockheed Martin.
  • o Ensured acquisition of Celebrity CL.
  • o Safeguarded 40NOC Centers of FPL.
  • o Acquired Verizon Wireless Command Centers.
  • o Earned Superior Satisfaction accolade for over a decade.
  • o Received recognition by carrying out federal intelligence technology audit that retrieved excess of $39M within 18 months.

Branch President III

HSBC Bank
01.2001 - 01.2008

  • Additional Experience
  • Global Account Director | UC -CaaS - Security, Whitlock, Florida, United States, 2015 – 2018
  • Branch President III, HSBC Bank, Fort Lauderdale, Florida, 2001 – 2008

Education

Legal Studies -

Purdue University Global
Florida, United States

Master of Science in Clinical Mental Health -

Nova Southeastern University
Davie, Florida

Bachelor of Science in Police Science & Psychology - Political Science And Government

Arizona State Global Campus
Florida, United States

Skills

Areas of Expertise♦ Customer Success Management♦ Software as a Service (SaaS)♦ Tactical Planning & Analysis♦ Strategic PartnershipsAchievements♦ Content & Collateral Development ♦ Sales Process Optimization♦ Profit & Loss Accountability♦ Operational Excellence♦ Customer Satisfaction & Retention ♦ Consultative Selling♦ Analytical Thinking♦ Risk Management

Professional Development

SOCs Science of Consultative Selling Clifton Strengths 34 – Vendor, 11/10/2023 StateRamp & FedRamp

HiTrust

GSA Cert- NASPO

IACET -NASPO

Rural Health Care (RHC) Program Compliance Training 2023, 06/29/2023

  • Driven Senior Account Director with [Number] years of experience in [Type] industry Skilled in fostering lasting client relationships and motivating teams to maximize productivity Aptitude for budgetary planning and [Type] strategy development

Certification

  • Cisco
  • Microsoft
  • IBM
  • Fortinet
  • Verkada
  • Nutanix
  • SentinelOne
  • PaloAlto Networks
  • CATO Networks
  • Barracuda
  • VMware
  • Sentine l One

Affiliations

Certifications & Licenses

Cisco | Microsoft | IBM | Fortinet | Verkada | Nutanix | SentinelOne | PaloAlto Networks | CATO Networks | Barracuda VMware | Sentine l One | HIPAA | CSP | CCP | CSE | CGE | GSA | NASPO | CERF | UCAAS | CCAAS | UC | Cloud Security | Government Security | SD WAN |


CERF “Clifton Strengths” “SOCS- Science of Consultative Sales” Licensed 215/ 220 & Notary

Licensure in 28 states with FL as Resident State Pharmacy Managed Care

Certified Clinical Mental Health Professional


Professional Development

SOCs Science of Consultative Selling Clifton Strengths 34 –

Vendor, 11/10/2023 StateRamp & FedRamp


HiTrust GSA Cert-

IACET -NASPO

Rural Health Care (RHC) Program Compliance Training 2023, 06/29/2023


Memberships

NASTD NASCIO GovTech IACET NASPO WAVI AVIXA

Quote

If you are not willing to risk the usual, you will have to settle for the ordinary.
Jim Rohn

Timeline

Senior Account Director SLED

Windstream Enterprise
01.2023 - Current

National Sales Director

Revation Systems Contact Center Group
01.2022 - 01.2023

Global Account Director | UC -CaaS - Security

Whitlock
01.2015 - 01.2018

Senior National Account Manager III - EDU MED

AT&T
01.2008 - 01.2020

Branch President III

HSBC Bank
01.2001 - 01.2008

Legal Studies -

Purdue University Global

Master of Science in Clinical Mental Health -

Nova Southeastern University

Bachelor of Science in Police Science & Psychology - Political Science And Government

Arizona State Global Campus

Languages

Spanish
Full Professional
Italian
Native or Bilingual

Accomplishments

  • High-Value Deal Success: Finalized a contract exceeding $100M with Lockheed Martin. Ensured acquisition of Celebrity CL. Safeguarded 40NOC Centers of FPL. Acquired Verizon Wireless Command Centers. Earned Superior Satisfaction accolade for over a decade. Received recognition by carrying out federal intelligence technology audit that retrieved excess of $39M within 18 months.
  • Far Exceeds Revenue Goals Windstream: Bolstered earnings exceeding $360M within an 11-month timeframe. Increased end-of-year figures by 231% in 2023. Raised year-to-date figures by 488% in 2024. Unified 1509% designated variables efficiently.
  • Diamond Club Winner Top 1% AT&T Over Decade: Consistently outperforming in regional contests year after year. Repeated recipient of the prestigious Diamond Club award. Recognized annually with the Regional Award for the entire length of service.
  • Significant ARR Growth Revation: Cultivated $68M of annual recurring revenue in period of 48 months.
  • Sales & Training Leadership: Boosted 70% productivity by heading 164 employees.

Overview

20
20

20 Years Experience

50
50

Dozens of Cont. Edu & Certifications

Additional Information

Languages

Spanish | Novice Italian | Novice

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Systems and software programs
  • Territory Management
  • New Business Development
  • State & Local Government Technology Consultant
  • Conference Speaker
  • Mentor & Facilitation
  • Account management
  • Solution selling
  • Wireless Broadband
  • Procurement Professional
  • Accomplished manager
  • Strategic account development
  • Sales presentations
  • Coaching and mentoring
  • Extensive personal network
  • Direct sales
  • Forecast preparation
  • Sales target monitoring
  • Product and service expertise
  • Order management
  • Sales quota achievement
  • Strategic selling
  • Vendor management
  • Operations
  • Strategic planning and execution
  • Teamwork and Collaboration
  • Search Engine Optimization
  • Quality controls
  • Productivity Standards
  • Cloud services
  • TCP/IP protocol
  • Network security
  • Storage virtualization
  • Microsoft Exchange
  • Firewalls, VPNs and security products
  • Customer proposals
  • Switches and routers
  • Service-Oriented Architecture
  • Project requirements analysis
  • Mentoring and training
  • Change Planning Management
  • Software Architecture
  • Monitoring tests
  • Forecasting expertise
  • Resolving issues
  • Talent management
  • Contract Negotiation
  • Team Building
  • Recruitment
  • Data Collection & Research
  • SaaS Software Proficiency
  • PPE Compliance
  • PCI Compliance
  • CIS Compliance
  • Intrusion Test Oversight
  • Implementing security programs
  • Practice Optimization
  • Occupancy strategies
  • Accreditation coordination
  • Compliance
  • Clinical Operations Redesign
  • Risk management
  • Insurance decisions
  • Financial services
  • Series 9 license 215-240
  • G-Suite
  • Staff Management
  • Process updates
  • Employee engagement
  • Workflow Optimization
  • Key performance indicators
  • Digital Content Management
  • Strategic planning
  • Technology optimization
  • Production Scheduling
  • Intellectual property law
  • Discovery processes
  • Oral debate
  • Case interpretation
  • Residential mortgage lending regulations
  • Civil law
  • Commercial litigation experience
  • Legal writing
  • Reservations management
  • Brand Management
  • Customer service expert
  • Proficiency in hospitality systems
  • New hire training
  • Culturally sensitive service provider
  • Quality improvement leadership
  • Marketing
  • Policy and procedure adherence

Software

AWS

Azure

Salesforcecom

Zoominfocom

AS400

Office

Linux

IBM

CISCO

SaaS, PaaS, DaaS, SME SaaS

Interests

Sailing

Government

Cont Edu

Family

Websites

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Vincenza Tina Carini