Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vindhya Muppalla

Austin,TX

Summary

Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Analyst

Transportation
11.2018 - Current
  • Texas Department of Transportation implements effective planning and forecasting processes that deliver right projects on-time and on-budget
  • Worked as a liaison between business and delivery teams in all phases of development from product definition to deployment
  • Translated high level requirements into User Stories/Detailed Requirements
  • Gathered requirements from the business and prepared documents for Request for Proposals (RFPs)
  • Interfaced with TxDOT staff and vendors to define, design, and document processes and procedures for reviewing, validating, and resulting actions of Vendors’ reports and deliverables associated with the IT Services contract
  • Interfaced with TxDOT personnel across the state to determine service issues and progress on service improvements
  • Performed detailed analysis of IT Vendors ticket data and provide findings and recommendations
  • Performed feasibility analysis, (scope projects, prioritize deliverables), recommend alternative solutions and project strategies, and engage in negotiation
  • Willingness to review and understand projects handled by various project teams
  • Demonstrated good communication and relationship skills with Internal IT, Business Teams and External Vendors
  • Provided support to QA Team and Business Users during QA and UAT phase of the projects
  • Demonstrated ability to estimate projects and timelines

Software Developer

Webnetism
08.2009 - 01.2012
  • Conducted detailed and comprehensive business analysis by working with the IT staff and client supervisors, to identify requirements and improvements with respect to the retail business
  • Utilized Waterfall and AGILE methodology to configure and develop process, standards, and procedures
  • Facilitated meetings with SME, stakeholders to obtain their perspectives, resolve any issues and come to an agreement quickly
  • Defined the content to be search engine optimized to improve site hits
  • Defined and documented custom reports based on the business requirements, modified existing reports based on the GAP analysis between new requirements and existing reports
  • Worked on requirement scoping and requirements definition, writing specifications, analyzing high priority requirements for implementation, and thus participated in the production of Business Requirements Document and System Requirements Specifications
  • Worked closely with IT technical staff to ensure requirements were fully understood and prioritized
  • Performed enhancements, conducted technical meetings, derived time and cost estimates, provided business with updates on timeline of the project on a daily basis
  • Prepared Business Process models defined present state flows that cover “AS-IS” then defined the future state that covers “TO-BE” diagram based on the requirements
  • Defined GAPs between AS-IS and To-BE models
  • Collaborated with the testing team to provide accurate, efficient, and seamless code deployment
  • Designed and implemented basic SQL queries for QA testing and reporting purposes
  • Provided User Acceptance Testing during Testing and Production Stages

Education

Master’s - Business Management and Professional Accounting

Captain Cook University
Cairns, Australia
08.2014

Bachelor of Education - Computer Engineering

Pune University
Pune, India
05.2009

Skills

  • Modeling Tools: MS Visio
  • Requirements Management
  • Python
  • Project Management
  • Tableau, SQL
  • HTML and XML
  • Complex Problem-Solving
  • Multiple Priorities Management
  • Digital Interfacing
  • Data Integrity Assurance
  • Quality Standards
  • Strategic Planning

Certification

Project Management Institute certified Project Management Professional (PMP) Trained Business Analyst with In-depth knowledge of SDLC (Software Development Life Cycle) and development practices (ranging from traditional to Agile)

Timeline

Business Analyst

Transportation
11.2018 - Current

Software Developer

Webnetism
08.2009 - 01.2012

Master’s - Business Management and Professional Accounting

Captain Cook University

Bachelor of Education - Computer Engineering

Pune University

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Vindhya Muppalla