Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vinecia McCarthy

Grand Prairie

Summary

Outgoing and highly motivated customer service professional with over 10 years of experience across a variety of fast-paced industries. Proven ability to build strong client relationships, resolve complex issues efficiently, and contribute to operational excellence. Adept in customer engagement, and team leadership. Seeking a dynamic role where I can leverage my diverse background and passion for service excellence to enhance organizational success.

Overview

8
8
years of professional experience
2010
2010
years of post-secondary education

Work History

Picker/Warehouse Packer

TD Synnex
Fort Worth
10.2024 - 03.2026
  • Verify products to reduce errors while picking/cycle counting/put away/receiving product properly to meet 100% customer satisfaction • In receiving ensure that all packages are received properly and put away properly • In inventory control ensure integrity of the cycle count process • Loading/unloading ensure that trucks/trailers are handled appropriately • Unpack and check goods received against purchase orders or invoices • Complete pick functions encompassing all pick processes: Paper Pick, Paper Smart Pick, Paperless Pick, Parcel Batch Pick, LTL Pick

Operations Lead

Chewy Warehouse
Dallas
07.2022 - 07.2024

* Responsible for monitoring and sorting orders to ensure they are fulfilled by route cut off times. * Ensure standards are established and followed, providing hourly goals and following up with team members to motivate and drive performance. * Observe employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity and attitude. * Handle employee questions, concerns, and follow up to maintain a positive work environment and build trust. * Supervising when necessary for Area Manager, making decisions throughout the day to keep the work-flow consistent. * Manage cleanliness of area, replenishing and restocking items as needed.

Package Handler

FedEx
Dallas
07.2018 - 12.2018
  • Efficiently move packages, often weighing up to 75 lbs, between trailers, vans, and conveyor systems.
  • Utilizing handheld scanners to track packages to ensure they reach their proper destination, often ensuring labels are facing up on conveyors.
  • Lifting, pushing, pulling, and placing packages on conveyors or in trailers, sometimes involving irregular or oversized items.
  • Adhering to strict safety procedures and maintaining a clean work environment.

Education

Cesar Chavez High School
Stockton, CA

Skills

  • Maintaining accurate inventory records and keeping work areas clean
  • Coordinating with team members and supervisors for efficient workflows
  • Ability to stand for long periods, walk, and lift 50 pounds regularly
  • Knowledge of OSHA regulations, hazardous materials handling, and hazard awareness
  • Working quickly and accurately to meet shipping deadlines
  • Adapting to issues like misplaced inventory or broken equipment
  • Dependability for attendance and punctuality

Timeline

Picker/Warehouse Packer

TD Synnex
10.2024 - 03.2026

Operations Lead

Chewy Warehouse
07.2022 - 07.2024

Package Handler

FedEx
07.2018 - 12.2018

Cesar Chavez High School
Vinecia McCarthy