
Outgoing and highly motivated customer service professional with over 10 years of experience across a variety of fast-paced industries. Proven ability to build strong client relationships, resolve complex issues efficiently, and contribute to operational excellence. Adept in customer engagement, and team leadership. Seeking a dynamic role where I can leverage my diverse background and passion for service excellence to enhance organizational success.
* Responsible for monitoring and sorting orders to ensure they are fulfilled by route cut off times. * Ensure standards are established and followed, providing hourly goals and following up with team members to motivate and drive performance. * Observe employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity and attitude. * Handle employee questions, concerns, and follow up to maintain a positive work environment and build trust. * Supervising when necessary for Area Manager, making decisions throughout the day to keep the work-flow consistent. * Manage cleanliness of area, replenishing and restocking items as needed.