Process-focused Senior IT Professional with 9 years of experience in IT process engineering, enterprise application development, and process optimization across healthcare, finance, and insurance domains. Skilled at designing and streamlining IT processes (Demand Management, Portfolio/Resource Management, Application Portfolio Management) while ensuring compliance, quality, and scalability. Adept at collaborating with executives, R&D teams, and cross-functional stakeholders to align IT initiatives with business goals. Strong background in Azure Cloud, Google Suite, .NET, Angular, and SQL with a proven record of driving efficiency, risk reduction, and continuous improvement.
IT Process Engineering
1. Healthcare Claims Modernization
2. Salesforce CRM and Policy System Integration
3. E-commerce Platform Revamp
4. DevOps and CI/CD Automation
5. Insurance Life-Cycle Application Enhancement