
Process-focused Senior IT Professional with 9 years of experience in IT process engineering, enterprise application development, and process optimization across healthcare, finance, and insurance domains. Skilled at designing and streamlining IT processes (Demand Management, Portfolio/Resource Management, Application Portfolio Management) while ensuring compliance, quality, and scalability. Adapt at collaborating with executives, R&D teams, and cross-functional stakeholders to align IT initiatives with business goals. Strong background in Azure Cloud, Google Suite, .NET, Angular, and SQL with a proven record of driving efficiency, risk reduction, and continuous improvement.
IT Process Engineering
Process Analysis
Simulation
Optimization
Lean Six Sigma
Agile
Continuous Improvement
Risk Assessment
Compliance
IT Governance
Regulatory Adherence
Cross-Functional Communication
C-Suite Communication
Cloud
DevOps
Azure
AWS
Google Suite
Azure DevOps
Full-Stack Development
NET Core 60
NET Core 80
Angular
SQL
MongoDB
Snowflake
Documentation
SOPs
Training
Process Mapping
Mentoring
Team Leadership
1. Healthcare Claims Modernization
2. Salesforce CRM and Policy System Integration
3. E-commerce Platform Revamp
4. DevOps and CI/CD Automation
5. Insurance Life-Cycle Application Enhancement