- Represented State-level Under-15 Cricket
- Played cricket for Team IDEA, Mumbai for two years
- Served as Event Head of the “Kurukshetra” sports meet at ITM, Kharghar
- Travel enthusiast enthusiast, exploring lesser-known scenic destinations across various states
- Adventure sports enthusiast, having completed a bungee jump and recently my first skydive in New York
Vineet Singh
Pune
Summary
Certified Product Manager with 10+ years of experience shaping and scaling digital products across Banking, Payments, Telecom, and FinTech sectors. Adept at defining product vision, leading cross-functional teams, and driving growth through data-driven strategies. Proven success in launching and optimizing complex digital solutions that enhance customer experiences and deliver profitable results. Currently spearheading product delivery for WUBD (Western Union Branded Digital) across the APAC region, focusing on product optimization and user engagement. Holds a PGDM (MBA) in Marketing from the Institute for Technology & Management, Navi Mumbai, and is proficient in Product Development, Project Management, Data Analysis, Customer Segmentation, and Lifecycle Management.
Overview
13
13
years of professional experience
Work History
Assistant Manager (Prod Delivery)
Western Union
06.2021 - Current
- Led end-to-end product launches across APAC (Japan, India, Pacific Islands), driving regulatory-compliant go-lives in collaboration with cross-functional teams.
- Delivered key initiatives including C2B outbound payments, eKYC, new funding/refund methods, and compliance workflows—resulting in a 25% increase in revenue and transactions, and a 65% eKYC approval rate.
- Owned product solution space, aligning product functionality, customer profiles, and business processes while ensuring seamless integration with engineering.
- Managed BRDs, impact analysis, and GTM plans, partnering with business stakeholders and regional sales to successfully launch and scale features.
- Utilized analytics tools (Amplitude, Quantum Metrics, Omniture, Power BI) to track product performance and inform optimization strategies.
Product Manager
HDFC Bank
02.2019 - 05.2021
- Owned the end-to-end product roadmap for NetBanking, Mobile App, and WhatsApp Banking platforms, delivering features to enhance customer experience and drive digital adoption.
- Optimized transaction journeys across digital platforms by analyzing user behavior and implementing enhancements for seamless, hassle-free experiences.
- Led development of the Mobile Banking App on the Backbase Omnichannel Platform, including UI/UX design, requirements gathering, and user story creation.
- Boosted platform usage and engagement through data-driven insights on customer segmentation, new activations, retention, and cross-sell opportunities.
Assistant Manager
Idea Cellular Ltd, Aditya Birla Group
01.2016 - 01.2019
- Managed prepaid product portfolio for Mumbai and Gujarat, leading product development and go-to-market strategies based on market feedback and usage patterns.
- Launched GRID MERGE campaign, consolidating three product structures into one, significantly improving operational efficiency and earning an Individual Excellence Award.
- Drove end-to-end campaign execution, coordinating across teams and leveraging advanced analytics tools (SAS, SQL DB2, BI, CM, CRM) to optimize campaign performance.
- Proactively identified product obsolescence trends, introducing new offerings aligned with evolving customer needs.
Business Development Executive
Skylink International
08.2012 - 08.2013
- Handling start-up operations through client acquisition.
- Process Mapping: Actively involved in Recruitment Analysis sessions conducted by the client team to understand their current recruitment needs.
- Evaluating the applications of various candidates so as to match with the requirements of each client recruitment.
Education
PGDM -
Institute For Technology And Management
Navi Mumbai12-2016
B.Tech - Computer Science
Shri Vaishnav Institute of Technology And Science
Indore08-2012
12th -
Spring Valley Public School
Indore04-2007
Skills
- Agile software development
- Scrum framework
- Jira, atlassian, rally
- Financial management
Accomplishments
- Received back-to-back WOW awards at Western Union in FY '24
- Received Gold Star Award from HDFC Bank for exceptional contribution to the organization in August 2019,
- Received individual excellence award at Idea Cellular in Mar 2018
- SAFe 5.1 POPM | SAFe 5.1 Agilist certified
Interests
Timeline
Assistant Manager (Prod Delivery)
Western Union
06.2021 - Current
Product Manager
HDFC Bank
02.2019 - 05.2021
Assistant Manager
Idea Cellular Ltd, Aditya Birla Group
01.2016 - 01.2019
Business Development Executive
Skylink International
08.2012 - 08.2013
PGDM -
Institute For Technology And Management
B.Tech - Computer Science
Shri Vaishnav Institute of Technology And Science
12th -
Spring Valley Public School
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