Vinessa Marsh
Colorado Springs,Colorado
Summary
I am a reliable and adaptable employee motivated by working with others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer Coach
First Tee
Colorado Springs, CO
03.2024 - Current
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Hostess
The Broadmoor Hotel
Colorado Springs, CO
03.2022 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Assisted in preparing the restaurant for opening and closing shifts.
- Communicated clearly with kitchen staff regarding customer orders.
- Accurately recorded customer information into reservation system.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Resolved any customer complaints or issues quickly and professionally.
Food Associate
SSA Group
Colorado Springs, CO
05.2023 - 07.2023
- Operated cash registers to process customer orders accurately and efficiently.
- Inspected food products for quality and freshness, ensuring compliance with company standards.
- Stocked shelves with various food items in an organized manner.
- Assisted customers in locating desired products while providing excellent customer service.
- Maintained cleanliness of work area by sweeping, mopping, dusting, and disposing of trash properly.
- Ensured proper labeling of all food items including expiration dates.
- Communicated effectively with fellow associates regarding daily tasks and assignments.
- Provided assistance to co-workers when needed during peak business times.
Education
Cheyenne Mountain High School
Colorado Springs, COSkills
- Relating to people's needs and desires
- Efficiency
- Kindess and Compassion
- Working to find equitable solutions
- Teamwork and Enjoyment of Others
- Analytical and Critical Thinking
- Communication
Affiliations
- I enjoy playing golf for the sport but also for my teammates.
- I play the clarinet in symphonic band.
Certification
- Driver's License
Languages
Spanish
Limited
Timeline
Volunteer Coach
First Tee
03.2024 - Current
Food Associate
SSA Group
05.2023 - 07.2023
Hostess
The Broadmoor Hotel
03.2022 - Current
Cheyenne Mountain High School