Hi, I’m
Vinh Do
San Jose,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
years of professional experience
Work History
Ramen Nagi
Restaurant Server
01.2023 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
Tae's Edo Sushi Bar
Restaurant Server
01.2023 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
La Barrique
Restaurant Server
08.2021 - 11.2022
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new servers on restaurant policies and procedures.
Education
Independence High SchoolSan Jose, CA
High School Diploma
06.2023
Skills
- Seating Assignment Preparation
- Server Management
- Customer Satisfaction
- To-Go Order Preparation
- Alcohol Service
- Order Management
- Cleaning and Sanitizing
- Safe Food Handling
- Dish Preparation
- Station Preparation
- Bus Tables
- Transactions and Cash Handling
- Conflict and Complaint Resolution
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Restaurant Server
Ramen Nagi
01.2023 - Current
Restaurant Server
Tae's Edo Sushi Bar
01.2023 - Current
Restaurant Server
La Barrique
08.2021 - 11.2022
Independence High School
High School Diploma
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