Result-driven business leader with proven track record in strategic planning, operational excellence, and financial management. Skilled in fostering team collaboration, driving growth initiatives, and adapting to evolving business needs. Known for strong leadership, effective communication, and focus on achieving measurable results. Proficient in decision-making, conflict resolution, and leveraging market opportunities to maximize profitability.
Experienced with agile methodologies, ensuring streamlined project execution and delivery. Utilizes stakeholder feedback to shape product vision and drive continuous improvement. Track record of leading cross-functional teams to achieve strategic business objectives.
- Expanded business stores to 3 shops across the Charlotte metro area.
- Was the first major bubble tea Franchisee in 2018
- Led the business to survive and thrive during the COVID 19 pandemic, managing team and customer expectations, all while expanding to new locations.
- Led the scrum team for the data merging from 2 data streams.
- Successfully streamlined and documented of analyzing and booking bad debt for AR.
- Improved and standardized an intercompany sales analysis to comply with international tax standards.