Vinh Ngo
Garland
Summary
Dedicated and adaptable professional with over ten years of experience in customer-facing roles across retail, healthcare, and logistics. Proven ability to resolve customer issues efficiently, maintain composure under pressure, and ensure customer satisfaction. Skilled in problem-solving, data entry, and relationship-building.
Overview
9
9
years of professional experience
Work History
Freight Flow
Sams Club
Garland, TX
06.2022 - Current
- Streamlined freight flow operations to enhance efficiency and reduce delays.
- Developed and implemented inventory management procedures to optimize stock levels.
- Coordinated with external vendors to ensure timely delivery of materials and supplies.
- Integrated warehouse operations with existing and new business processes.
Rural Carrier Associate
United States Postal Service (USPS)
Plano, TX
05.2021 - 12.2021
- Delivered mail efficiently across designated rural routes.
- Sorted and organized incoming mail for accurate distribution.
- Managed delivery schedules to ensure timely mail arrival.
- Operated postal delivery vehicles while adhering to safety protocols.
Certified Pharmacy Technician (CPhT)
Walmart Pharmacy
Garland, TX
03.2017 - 01.2021
- Assisted pharmacists in preparing prescription medications and compounding mixtures.
- Provided customer service by answering inquiries about medications and health products.
- Processed insurance claims for medication reimbursement efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
Education
Associate of Science - Computer Science
Richland College
Dallas, TX05-2024
Skills
- Data Entry Accuracy
- Attention to Detail
- Analytical Thinking
- Microsoft Office Suite (Word, Excel, Outlook)
- Time management
- Decision-making
- Team leadership
Timeline
Freight Flow
Sams Club
06.2022 - Current
Rural Carrier Associate
United States Postal Service (USPS)
05.2021 - 12.2021
Certified Pharmacy Technician (CPhT)
Walmart Pharmacy
03.2017 - 01.2021
Associate of Science - Computer Science
Richland College