A results-driven manager demonstrating exceptional leadership skills and strategic thinking. Adept at driving organizational success through effective team management, process optimization, and innovative problem-solving.
Overview
12
12
years of professional experience
Work History
Yard Supervisor
Pacific Rail Services
10.2022 - Current
Optimize space utilization in the yard through careful planning of storage areas and efficient use of available resources.
Establish clear performance metrics for staff members to drive accountability and encourage high-performance behavior consistently.
Continuously evaluate yard operations for potential improvements, implementing changes as needed to maintain efficiency and meet business goals.
Efficiently navigate the yard using both written instructions and GPS technology, reducing time spent searching for specific containers.
Communicate with dispatchers and other personnel to coordinate switching operations.
Floor Manager
Citarella Gourmet Market.
07.2021 - 08.2022
Monitored inventory to determine loss points, maintain clear records and strengthen controls.
Oversaw supply restocking, area cleaning and product organization.
Trained team members in successful strategies to meet operational and sales targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Supervised department recoveries to maintain organized and professional displays for customers.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Kept orderly and accurate accounting records by monitoring sales documentation.
Assistant Manager
DII Deals & Discounts
10.2020 - 07.2021
Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Oversaw employee's performance, corrected problems and increased efficiency to maintain productivity targets.
Completed daily paperwork and computer entry of sales data as established by management.
Answer questions about store policies and concerns to support positive customer experiences.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Assistant Manager
DII Deals & Discounts
02.2017 - 10.2020
Followed merchandise guidelines to present visually appealing displays.
Supervised and direct all merchandise and shipment processing.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Completed all daily tasks and special assignments with an efficient and quality-driven approach.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Supervised associates by providing direction and instruction for stocking shelves.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Department Manager
DII Deals & Discounts
04.2014 - 02.2017
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Rotated merchandise and displays to feature new products and promotions.
Marked-down clearance items and relocated merchandise to proper store areas.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Communicated with managers of other departments to maintain transparency.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Supervisor
Lot Less Closeouts.
08.2012 - 02.2014
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Defined operational metrics to evaluate efficiency of processes and procedures.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Set overall vision and provided team leadership.
Conducted routine inspections to check quality and compliance with established specifications.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Worked with management team to implement proper division of responsibilities.
Education
Bachelor of Science - Business Administration And Management
Technological University of Santiago
Santiago, Dominican Republic
05.2001 -
High School Diploma -
Evangelical Institute
Santiago, Dominican Republic
05.2001 -
Skills
Data Entry
Staff Management
Microsoft Office Suite
Administrative Management
Operations management
Customer experience
Inventory Management
Creative merchandising
Heavy Machinery Operation
Workflow Coordination
Timeline
Yard Supervisor
Pacific Rail Services
10.2022 - Current
Floor Manager
Citarella Gourmet Market.
07.2021 - 08.2022
Assistant Manager
DII Deals & Discounts
10.2020 - 07.2021
Assistant Manager
DII Deals & Discounts
02.2017 - 10.2020
Department Manager
DII Deals & Discounts
04.2014 - 02.2017
Supervisor
Lot Less Closeouts.
08.2012 - 02.2014
Bachelor of Science - Business Administration And Management
Technological University of Santiago
05.2001 -
High School Diploma -
Evangelical Institute
05.2001 -
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