Vinie Mato
URBANA,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Community Captain Involvement
University of Illinois Community CU
06.2022 - 07.2024
- Enhanced donor satisfaction by efficiently coordinating donation pick-ups and dropoffs.
- Spearheaded volunteer recruitment efforts for donation events, utilizing social media channels and targeted messaging to engage potential volunteers successfully.
- Organized successful donation drives within the community, partnering with local businesses to secure locations and resources for events.
- Managed interactions with donors and donation center personnel to achieve goals.
Universal Sales Representatives -Teller
University of Illinois Community CU
02.2022 - 07.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Sport Photographer/Website Content Manager
Danville Area CC
08.2021 - 08.2022
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Improved site performance through regular monitoring, updates, and troubleshooting.
Customer Service Representative
U-Haul Moving & Storage at Southgate
01.2019 - 09.2021
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Aquatics Maintenance(Summer Seasonal Employment)
Urbana Park District
08.2016 - 09.2021
- Assembled pool engines, repaired pumps in the building, maintained building
- Conducted regular pool maintenance tasks to maintain optimal water quality standards while adhering to health codes.
- Managed pool maintenance tasks such as cleaning filters, checking chemical balances, and maintaining proper water temperatures for optimal learning environments.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
Associate of Science - Applied Computer Science
Danville Area Community College
Danville05.2023
No Degree - Computer Science
Parkland College
08.2019
High School Diploma -
Urbana High School
Urbana, IL05.2018
Skills
- Quick learner
- Collaborative team member
- Cooperative team member
- Attention to detail
- Energetic
- Excellent analytical skills
- Team player
- Photographer
- Outstanding interpersonal skills
- Proficient in:
- Keyboarding/typing
- Microsoft Office
Volunteer Experience
Rantoul Stone Creek Church, Summer 2016, Assisted with giving away food, Transported food to Rantoul Stone Creek Church
References
- Taylor Bickers, Supervisor,217-278-7700 , taylor.bickers@uoficreditunion.org
- Ethan Smith, Supervisor, 217-278-7700, Ethan.Smith@uoficreditunion.org
Timeline
Community Captain Involvement
University of Illinois Community CU
06.2022 - 07.2024
Universal Sales Representatives -Teller
University of Illinois Community CU
02.2022 - 07.2024
Sport Photographer/Website Content Manager
Danville Area CC
08.2021 - 08.2022
Customer Service Representative
U-Haul Moving & Storage at Southgate
01.2019 - 09.2021
Aquatics Maintenance(Summer Seasonal Employment)
Urbana Park District
08.2016 - 09.2021
Associate of Science - Applied Computer Science
Danville Area Community College
No Degree - Computer Science
Parkland College
High School Diploma -
Urbana High School
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