Stayrook Vinnette
Athens,TN
Summary
Dynamic leader with a proven track record at Spectrum, adept at fostering relationships and driving sales growth. Skilled in leveraging strong technical and communication abilities to enhance team performance and customer satisfaction. Excelled in strategic planning and coaching, achieving significant market expansion. Demonstrates exceptional problem-solving and teamwork skills, ensuring operational excellence and client loyalty.
Overview
39
39
years of professional experience
Work History
Market Development Specialists
Spectum
Maryville, TN
10.2024 - Current
- Connecting rural markets to the best of the best in Spectrum Fiberoptics through door-to-door sales. Developing and presenting sales presentations for each new market.
- Enhanced customer experience by providing timely support and addressing new customer concerns, resulting in improved customer satisfaction.
- Collaborated with the sales team to develop customized sales presentations that resulted in new customers.
- Boosted product sales rate by delivering persuasive sales presentations better together to potential customers.
Residential Connectivity Specialist
Spectrum
Cleveland, TN
08.2023 - 05.2024
- Executed tasks in alignment with organizational regulations for optimal results.
- Enhanced client satisfaction by promptly addressing concerns and implementing effective solutions.
- Delivered tailored service solutions during face-to-face client engagements for Spectrum.
Real Estate/Estate Auctioneer
Home Experts
Dayton, OH
10.2017 - 09.2021
- Wrote auction catalogs, photographed items and advertised copy for local or trade newspapers and periodicals.
- Improved transparency in bidding processes by implementing clear and concise rules for bidders to follow during auctions.
- Streamlined payment collection processes for increased efficiency in financial transactions following a sale.
- Maximized revenue for sellers with effective negotiation skills during live auctions.
- Met with sellers to review property and items for auction.
- Developed marketing campaigns to attract maximum number of bidders through cold calls, direct marketing online advertisement and social networking.
Sales Manager
US Network
Dayton, OH
11.2004 - 02.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Market Development Account Executive
Best Buy
Columbus, OH
10.2000 - 10.2004
- Developed a software training module for each client. Kept them updated. Facilitated fluid communication among all parties involved, resulting in smoother project operations.
- Increased brand awareness by organizing and participating in business trade shows, conferences, and networking events.
- Organized promotional events and interacted with community to increase sales volume.
- Fostered open communication channels between internal stakeholders and external partners; hence facilitating smooth execution of projects.
- Conducted market research to identify emerging trends and adjust sales strategies accordingly.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships with customers and community to establish long-term business growth.
- Strengthened relationships with key clients through regular check-ins and personalized account management.
Manager
Cencor Services/Acustaff
Springfield, TN
03.1995 - 10.2000
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Created a custom hiring process for each client. Developed training and testing for employees to maximize team agility and performance with clients' expectations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Sale
Swift Independent/Monfort
Atlanta, GA
02.1990 - 03.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Manager
Days Inn Hotel
Atlanta, GA
02.1986 - 02.1990
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Education
Business/Hospitality Management - Hospitality
Boyd/Pittsburgh University
Pittsburgh, PALicensing - Real Estate
Hondros College
DaytonAuctioneer’s License - Auctioneer
Report Auctioneering School
Indianapolis, INSkills
- Excellent customer service
- Strong work ethics
- Entrepreurial spirit
- Skilled in developing and coaching
- Goal achiever and beyond
- Enthusiastic strong leader
- Recruit, interview, hire, test and train a team
- Payroll process and billing processes
- Management experience
- Building a creative team
Timeline
Market Development Specialists
Spectum
10.2024 - Current
Residential Connectivity Specialist
Spectrum
08.2023 - 05.2024
Real Estate/Estate Auctioneer
Home Experts
10.2017 - 09.2021
Sales Manager
US Network
11.2004 - 02.2010
Market Development Account Executive
Best Buy
10.2000 - 10.2004
Manager
Cencor Services/Acustaff
03.1995 - 10.2000
Sale
Swift Independent/Monfort
02.1990 - 03.1995
Manager
Days Inn Hotel
02.1986 - 02.1990
Business/Hospitality Management - Hospitality
Boyd/Pittsburgh University
Licensing - Real Estate
Hondros College
Auctioneer’s License - Auctioneer
Report Auctioneering School