Vinnie Inguaggiato
Cape Coral,FL
Summary
Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
33
33
years of professional experience
Work History
Operations Manager
Waste Connections
2015.11 - Current
- Lead a team of 34 drivers focusing on safety, customer service and continuous improvement
- Hiring and Onboarding of new employees
- Route Observations and in cab ride along
- Responsible for monitoring times on workday and keeping drivers under 60 hours a week
- Assist other lines of business as needed
- Lead Monthly Safety meetings and have hosted Eastern region calls
- Perform weekly fleet walk inspections
- Lead morning tailgates and monthly safety meetings
- Accident Investigation and IRBs as needed
- Review and coach drive cam clips
- Perform monthly observations on Residential and Commercial drivers
- Complete all work orders in a timely manner for residential customers
- Perform site visits and follow up on customer complaints
- Work with Dispatch on routing and productivity
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Senior Account Executive
Standard Coffee Services
2013.10 - 2015.07
- Prepared client budgets by reviewing all client billing and managing monthly invoices
- Motivated team members to meet and exceed sales targets
- Arrange sales meetings for all accounts to conduct business reviews and drive additional sales.
- Cold called prospects to explain partnership benefits, representing company values.
Operations Manager
Solid Waste Authority of Palm Beach County Florida
2006.08 - 2013.08
- Managed 18 employees at three sites in Palm Beach County
- Perform maintenance on all facilities.
- Responsible for all coaching and evaluation of employees
- Schedule and routing of departmental staff
- Monitor all five transfer stations, Class I and Class III landfills for required maintenance.
- Responsible for P&L and Purchase order logs.
- Prepare yearly budgets for all sites.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Lawn Maintenance Manager
Sal's Landscaping
1992.01 - 2006.05
- Supervised 25 employees on daily operations, including employee performance, preventive maintenance and safety
- Development of customer base from 50-350 accounts
- Responsible for all Lawn Maintenance, Pest Control, and Landscape Installation and Snow Removal
- Management of job sites, accounting, billing and customer service.
Education
Landscape Horticulture
Palm Beach State College
Palm Beach Gardens, FL12.2010
Fairleigh Dickinson University
Madison, NJ05.1991
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Operations Monitoring
- Staff Training
- Inventory Management
- Performance monitoring
- MS Office
Personal Information
Title: Operations Manager
CDL Class B
Languages
Italian
Professional Working
Timeline
Operations Manager
Waste Connections
2015.11 - Current
Senior Account Executive
Standard Coffee Services
2013.10 - 2015.07
Operations Manager
Solid Waste Authority of Palm Beach County Florida
2006.08 - 2013.08
Lawn Maintenance Manager
Sal's Landscaping
1992.01 - 2006.05
Landscape Horticulture
Palm Beach State College
Fairleigh Dickinson University
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