Vinnie Turcio
Amityville,NY
Summary
Skilled in kitchen management and customer service, I significantly enhanced meal quality and efficiency at The Learning Experience. Leveraging food safety expertise and strong communication, I boosted customer satisfaction and supported sustainable practices. My leadership at T.G.I.Friday's improved team performance, demonstrating my ability to meet employer needs with attention to detail and culinary excellence.
Overview
28
28
years of professional experience
Work History
Preschool Chef & Assistant Teacher
The Learning Experience
09.2022 - Current
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
Manager
T.G.I.Frday's
10.2011 - 02.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Kitchen Cook
Granite Express Cafe
03.2014 - 04.2019
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
- Reduced food waste by implementing proper storage techniques and inventory management.
- Supported the executive chef in daily operations, working collaboratively to meet high standards for food quality and customer satisfaction.
Server
Celebrity Diner
08.1996 - 08.2006
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Amityville High School
Amityville06-2008
Skills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Food quality
- Kitchen management
- Meal preparation
- Attention to detail
- Effective communications
Timeline
Preschool Chef & Assistant Teacher
The Learning Experience
09.2022 - Current
Kitchen Cook
Granite Express Cafe
03.2014 - 04.2019
Manager
T.G.I.Frday's
10.2011 - 02.2022
Server
Celebrity Diner
08.1996 - 08.2006
High School Diploma -
Amityville High School
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