Vinny Jankowski
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
30
30
years of professional experience
Work History
General Manager
Staples
06.2019 - Current
- Oversee all the employees of the store and manage the store through the profits and loses
- Preform all Human Resources duties including recruitment, interviewing, hiring and any performance management
- Drive sales and margin through sales planning
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training and schedules.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Operations Manager
Staples
07.2015 - Current
- Oversee the operations aspects of the business from the front end to the back end, planogram execution, Inventory control
Lieutenant
Newington volunteer fire department
06.1993 - 06.2021
- Employed by: Newington Volunteer Fire Department
- Starting Position: Fire Fighter/ Fire Truck Engineer
- Responsibilities: Is certified as Fire Fighter One and Two, Fire Instructor One and Hazardous Materials awareness and Hazardous materials operations are to assist the public in any way needed
- Maintain the fire truck and reporting any deficiencies to the chief in charge of apparatus.
Merchandise Team Leader
Academy Sports and Outdoors
01.2015 - 07.2015
- Provide leadership to a pricing and signage team that executes weekly Merchandising and Marketing plans to provide exceptional customer experiences
- Audits store displays per company standards
- Drives customer service through leading the accuracy of store pricing and signage
- Trains and develops associates, as directed
- Drives the team to complete daily tasks within expected timeframe and within budgeted payroll hours
- Provides continual evaluation of processes and procedures
- Suggests methods to improve department operations, efficiency and service to both internal and external customers
- Ability to lead multiple projects at one time
Team Leader Hardgoods/ Receiving
Sports Authority
01.2014 - 07.2014
- Drive Efficiency of Merchandising Operations and effectiveness of Visual Standards
- Strive to have the right product to the customer needs
- Source, train and develop Merch & Visual Team
- Effectively Lead the Merch & Visual Team by utilizing reports and analytics and goal setting techniques
- Drive efficiency and effectiveness of Merch & Visual Operations including receiving, tagging, pricing, merchandising product, recovery, setting and maintaining visual sets, ad sets, pricing changes, managing the back room, RTVs, transfers, cycle counts, on hand adjustments
- Use reports and analysis to identify opportunities and best practices
- Oversee the Sales Floor and Advise Customers
Assistant Manager
Goodwill of Western Connecticut
03.2008 - 02.2014
- Balancing all duties of running a successful store
- Monitoring and maintaining the sales and payroll
- Managing the store's P & L budget, payroll, and researching theft
- Coaching and training all employees on new procedures and processes and getting them ready for the next step in their careers whether it is with goodwill or with another company.
Assistant Manager
Best Buy
01.2001 - 01.2008
- Balancing all services at Best Buy from Geek Squad, home delivery, installation, and car stereo installation
- Monitoring and maintaining the sales of services
- Managing the store's P & L budget, payroll, and researching theft and employee transactions
- Coaching and training all employees on new procedures and services and getting them ready for the next step in their careers.
Education
High School Diploma -
Newington
Newington, CT01.1995
Skills
- Leadership
- Training
- Mentoring and accountability
- Performance Management
- Budgeting
- Merchandising
- Analysis Skills
- Profit & Loss
- Payroll
- Human Resource
Timeline
General Manager
Staples
06.2019 - Current
Operations Manager
Staples
07.2015 - Current
Merchandise Team Leader
Academy Sports and Outdoors
01.2015 - 07.2015
Team Leader Hardgoods/ Receiving
Sports Authority
01.2014 - 07.2014
Assistant Manager
Goodwill of Western Connecticut
03.2008 - 02.2014
Assistant Manager
Best Buy
01.2001 - 01.2008
Lieutenant
Newington volunteer fire department
06.1993 - 06.2021
High School Diploma -
Newington
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