Summary
Overview
Work History
Skills
Timeline
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Vinny Occhiuzzo

Brooklyn,NY

Summary

With 15 years of F&B experience, this energetic and customer-oriented General Manager focuses on optimizing the guest experience, driving revenue growth, and expanding margins. Thrives in high-stress environments, consistently executing and completing multiple projects with meticulous attention to detail. A passionate leader and strategic planner with comprehensive managerial acumen, this candidate offers a unique vision for success with a particular enthusiasm for training and motivating others to deliver exceptional results.

Overview

14
14
years of professional experience

Work History

General Manager

Roberta's Pizza
01.2023 - Current
  • Directly operates and oversees 5 unique concepts within two overlapping LLCs on a massive property with a staff of dozens
  • Works closely with BOH management, directors, and accounting department to ensure COGs and labor stay below the desired level without sacrificing our high standard of service
  • Expertly manages a multitude of events, frequently with 1k+ guests, simultaneously coordinating multiple bars, event coordinators, and performers.


General Manager

Pig And Khao
01.2022 - Current
  • Maximized efficiency by coaching and mentoring leadership personnel on management principles, industry practices, company procedures, and technology systems
  • Oversaw purchasing, sales, marketing, payroll, scheduling, labor forecasting, inventory, R&M, event planning, and customer account operations efficiently
  • Lead recruiting, hiring, onboarding and training of new team members
  • Spearheaded and developed new programs to increase sales, generating new records for covers and revenue

Manager

Ruby's Cafe Soho
01.2021 - 01.2022
  • Maximized customer service in a high-profile, high-volume fast casual Manhattan restaurant
  • Facilitated communications between FOH and BOH via expo position while simultaneously maintaining service to designated sections.

Shift Lead

Burger Up
01.2018 - 01.2021
  • Led and developed company training programs for FOH new hires and streamlined staff processes
  • Managed logistics and operations support while delivering community oriented services that ensured a high volume of repeat customers.

Server/Bartender

True Food Kitchen Naples
01.2017 - 01.2018
  • Supported the openings of two separate TFK locations as a corporate certified serving and bartending trainer
  • Developed and managed daily on-site trainings one month prior to openings and supported general manager with pre-opening administrative duties.

Customer Experience Representative

Mad Monkey Hostel
01.2016 - 01.2017
  • Managed bar operation and ordered and maintained liquor and bar supplies at Hostelworld's #1 rated exotic hostel in the world.

Lead Server

Tako Cheena
01.2015 - 01.2016
  • Guided guests through navigating a very dense and intricate menu consisting of unconventional ingredients and Latin-Asian fusion dishes.

Food and Beverage Specialist

Hilton Hotels Corporation
01.2011 - 01.2015
  • Positions ranged from fine-dining steakhouse service to fast-casual serving, and everything in between including café service, banquet serving and setup, concierge, and bartending.

Skills

  • Toast
  • Upserve/Breadcrumb
  • Resy
  • MarginEdge
  • Paylocity
  • PaydayPortal
  • Harri/Teamlive
  • 7Shifts

Timeline

General Manager

Roberta's Pizza
01.2023 - Current

General Manager

Pig And Khao
01.2022 - Current

Manager

Ruby's Cafe Soho
01.2021 - 01.2022

Shift Lead

Burger Up
01.2018 - 01.2021

Server/Bartender

True Food Kitchen Naples
01.2017 - 01.2018

Customer Experience Representative

Mad Monkey Hostel
01.2016 - 01.2017

Lead Server

Tako Cheena
01.2015 - 01.2016

Food and Beverage Specialist

Hilton Hotels Corporation
01.2011 - 01.2015

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Vinny Occhiuzzo