Vinny Occhiuzzo
Brooklyn,NY
Summary
With 15 years of F&B experience, this energetic and customer-oriented General Manager focuses on optimizing the guest experience, driving revenue growth, and expanding margins. Thrives in high-stress environments, consistently executing and completing multiple projects with meticulous attention to detail. A passionate leader and strategic planner with comprehensive managerial acumen, this candidate offers a unique vision for success with a particular enthusiasm for training and motivating others to deliver exceptional results.
Overview
14
14
years of professional experience
Work History
General Manager
Roberta's Pizza
2023.01 - Current
- Directly operates and oversees 5 unique concepts within two overlapping LLCs on a massive property with a staff of dozens
- Works closely with BOH management, directors, and accounting department to ensure COGs and labor stay below the desired level without sacrificing our high standard of service
- Expertly manages a multitude of events, frequently with 1k+ guests, simultaneously coordinating multiple bars, event coordinators, and performers.
General Manager
Pig And Khao
2022.01 - Current
- Maximized efficiency by coaching and mentoring leadership personnel on management principles, industry practices, company procedures, and technology systems
- Oversaw purchasing, sales, marketing, payroll, scheduling, labor forecasting, inventory, R&M, event planning, and customer account operations efficiently
- Lead recruiting, hiring, onboarding and training of new team members
- Spearheaded and developed new programs to increase sales, generating new records for covers and revenue
Manager
Ruby's Cafe Soho
2021.01 - 2022.01
- Maximized customer service in a high-profile, high-volume fast casual Manhattan restaurant
- Facilitated communications between FOH and BOH via expo position while simultaneously maintaining service to designated sections.
Shift Lead
Burger Up
2018.01 - 2021.01
- Led and developed company training programs for FOH new hires and streamlined staff processes
- Managed logistics and operations support while delivering community oriented services that ensured a high volume of repeat customers.
Server/Bartender
True Food Kitchen Naples
2017.01 - 2018.01
- Supported the openings of two separate TFK locations as a corporate certified serving and bartending trainer
- Developed and managed daily on-site trainings one month prior to openings and supported general manager with pre-opening administrative duties.
Customer Experience Representative
Mad Monkey Hostel
2016.01 - 2017.01
- Managed bar operation and ordered and maintained liquor and bar supplies at Hostelworld's #1 rated exotic hostel in the world.
Lead Server
Tako Cheena
2015.01 - 2016.01
- Guided guests through navigating a very dense and intricate menu consisting of unconventional ingredients and Latin-Asian fusion dishes.
Food and Beverage Specialist
Hilton Hotels Corporation
2011.01 - 2015.01
- Positions ranged from fine-dining steakhouse service to fast-casual serving, and everything in between including café service, banquet serving and setup, concierge, and bartending.
Skills
- Toast
- Upserve/Breadcrumb
- Resy
- MarginEdge
- Paylocity
- PaydayPortal
- Harri/Teamlive
- 7Shifts
Timeline
General Manager
Roberta's Pizza
2023.01 - Current
General Manager
Pig And Khao
2022.01 - Current
Manager
Ruby's Cafe Soho
2021.01 - 2022.01
Shift Lead
Burger Up
2018.01 - 2021.01
Server/Bartender
True Food Kitchen Naples
2017.01 - 2018.01
Customer Experience Representative
Mad Monkey Hostel
2016.01 - 2017.01
Lead Server
Tako Cheena
2015.01 - 2016.01
Food and Beverage Specialist
Hilton Hotels Corporation
2011.01 - 2015.01